Talent Space, Inc. · 2 months ago
ServiceNow Administrator/Developer
Dallas, TX
Full-time
Onsite
Senior Level
$150K/yr - $180K/yrTalent Space is seeking a dedicated professional for a full-time position with a Datacenter client located in Irving, TX. This role involves providing upper tier support throughout all phases of the project and hardware lifecycle, focusing on system stability, scalability, and governance of CMDB data.
ConsultingInformation ServicesInformation TechnologyRecruitingSoftware Engineering
Responsibilities
Participating in architecture reviews with IT groups to ensure supportability requirements and standards are followed
Developing new standards to maintain or improve system stability and scalability, with considerations for sustainability and future-proof design
Researching and recommending innovative, automated approaches for systems and system administration tasks
Designing, implementing, and maintaining the CMDB data model to align with the business's IT infrastructure and the Common Service Data Model (CSDM)
Developing and enforcing governance policies to ensure the accuracy and health of CMDB data
Configuring and maintaining integrations with external systems to ensure data accuracy in CMDB, ITOM, and ITAM
Creating and maintaining CMDB health dashboards and reports for actionable insights
Collaborating with stakeholders to define CI class structures, attributes, and relationships in alignment with CSDM standards
Supporting ITOM-specific process definition, re-engineering, and improvement efforts
Mentoring junior network administrators and engineers in various aspects of systems design and operations
Performing other duties and responsibilities as assigned
Qualification
Required
Bachelor's degree in a technical major such as engineering or computer science, or equivalent education and applicable work experience
Strong Subject Matter Expert (SME) experience in implementing ServiceNow ITOM, CMDB, and CSDM modules
Strong understanding of CMDB concepts, data modeling, and the CSDM framework
Strong stakeholder management, planning, and organizational skills
Advanced functional knowledge and experience in the healthcare domain
Hands-on experience in ITIL, especially in the configuration management domain
Excellent interpersonal, oral, and written communication skills
Ability to work evenings and weekends as needed
Self-motivated, reliable, and capable of working independently as well as part of a team
Preferred
Certified ServiceNow Administrator (CSA)
ServiceNow CIS – ITSM
ServiceNow CIS – any ITOM module
ITIL v4
Company
Talent Space, Inc.
Your trusted partner in IT staffing with a focus on technology, innovation and diversity.
Founded in 2003
201-500 employees
H1B Sponsorship
Talent Space, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (4)
Funding
Current Stage
Growth StageCompany data provided by crunchbase