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Novant Health · 12 hours ago

Senior Director AI Product Strategy & Development

Charlotte, NC

Full-time

Onsite

Director/Executive

10+ years exp

Novant Health is seeking a Senior Director of AI Product Strategy & Development for its Institute for Innovation & AI. This role involves leading the development of AI-native solutions to enhance healthcare delivery by driving product vision, strategy, and execution while collaborating with various stakeholders to ensure impactful outcomes.

FitnessHealth CareHospitalMedical

H1B Sponsor Likely

Responsibilities

Overall, the II&AI Senior Director of Product Strategy & Development is responsible for ensuring the “So What?” for all innovation and Artificial Intelligence (AI) product investments that we make. This includes having a crisp and clear view of the “Who? What? and Why?” for all of our product investments (i.e., What problems are we solving? For whom specifically? Why does that matter, what are the expected outcomes, how will we measure impact, what is the impact, and what are we doing about the results?). These responsibilities are both directly as well as by leading all II&AI Product Teams (Product Managers, Product Designers, Tech Leads, Developers, etc.) in the effective practice of the product operating model to design and deliver effective AI-native solutions, including:

Lead Product Discovery - Own and drive the customer Working Backwards process, product design tenets, short- and long-term objectives, and product discovery artifacts (e.g., vision, strategy, problem/opportunity statement, addressable market, target outcomes, success metrics, target capabilities, and high-level feature requirements), including customer and market feedback, competitive analysis, and business metrics to inform direction

Lead Product Vision & Strategy - Including all aspects of the product’s “North Star”, investment model or pro forma, innovation and experimentation approaches, and commercialization framework when applicable

Lead Product Planning & Development - Including which customer goals and target outcomes are included in a given product release (i.e., for the Minimum Lovable Product, and then Releases thereafter), expected capacity projections and SLOs/SLAs, pricing or chargeback models, and cross-functional dependencies. Own product development prioritization

Lead Collaboration with Development & Technical Teams - Including incorporation of engineering innovations and opportunities, helping the technical team make tradeoffs based on product objectives and target outcomes, providing QA/testing verification and final feature sign-off, and confirming launch readiness of each product release

Lead Product Launch - Own each product launch plan including what value is being delivered in a given product release, for who, when, and why. Own customer- and stakeholder-messaging (e.g., Launch Announcements and Press Releases), ensure customer and operational readiness, and coordinate the successful release of the product and all supporting teams, processes, and services

Lead Product Operations - Including monitoring and response to product performance metrics, customer feedback, continuous improvement needs, and business growth

Lead Product Performance & Business Reporting - Track and analyze trends for essential product performance metrics on an ongoing basis. Own publishing and team reviews of product performance reports on a weekly basis. Lead monthly, quarterly, and annual reviews with stakeholders. Have a data-driven opinion of the “So What?” regarding II&AI’s product performance metrics and impact, including next steps based on the results so far

Qualification

Product LeadershipAI Product DevelopmentData ScienceHealth InformaticsUser-Centered DesignChange ManagementBusiness AnalysisBudget ManagementCloud-Native ProductsTeam Leadership

Required

4 Year / Bachelors Degree, required. Minimum of a Bachelor's Degree required in Data Science, Health Informatics, Statistics, Engineering, Computer Science or similar field

Minimum 10+ years in Technology Development roles

Minimum 7+ years in Consumer, Tech or Healthcare Industry

Minimum 5+ years in Product Leadership (managing product teams)

Minimum 5+ years operating in the SVPG framework or substantially similar outcomes-driven product operating model

Minimum 3+ years delivering products in AI, Data Science, and/or Advanced Analytics

New company/organization creation, transformation leadership, business analysis, user-centered design / design thinking, product development, change management, budget management, and team leadership experience required

Strong technology skills and experience delivering cloud-native and AI-related products required

Preferred

Ability to travel to Novant leadership meetings as needed (approximately 1-2 times per year)

Company

Novant Health

Glassdoor3.7

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals.

Founded in 1997

Charlotte, North Carolina, USA

10001+ employees

https://www.novanthealth.org/

H1B Sponsorship

Novant Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (13)

2023 (13)

2022 (10)

2021 (17)

2020 (7)