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The Pasha Group · 6 days ago

Registration Coordinator (Temporary)

Reno, NV

Full-time

Onsite

Entry, Mid Level

$18/hr - $20/hr

2+ years exp

The Pasha Group is a respected logistics organization, and they are seeking a Temporary Registration Coordinator to ensure accurate order intake and seamless relocation starts. In this role, you will collaborate with customers, carriers, and internal teams to accurately register household goods relocation orders and initiate transportation processes.

AutomotiveLogisticsService IndustryTransportation

Growth Opportunities

Responsibilities

Support smooth household goods moves through disciplined data entry, proactive communication, and consistent follow-through

Order Registration: Accurately enter new orders and shipment details into tracking systems within required timeframes and in accordance with contract standards and customer requirements

Shipment Tracking: Trace shipments with steamship lines, trucking vendors, railroads, and other suppliers; update shipment status across multiple systems

Customer Communication: Answer inbound customer calls and respond promptly to written communications; escalate issues as needed to ensure timely resolution and customer satisfaction

Data Accuracy & Records: Maintain complete, accurate records in proprietary databases; review for errors, research exceptions, and respond to escalated service requests

KPI & Service Performance: Support departmental KPIs and customer satisfaction metrics through consistent execution and attention to detail

Administrative Support: Perform routine office tasks including typing, scanning and separating documents in the Document Management System, mail distribution, phone messaging, and daily log and schedule updates

Continuous Improvement: Provide input to leadership on departmental initiatives and process improvement opportunities

Team Collaboration: Work closely with operations, vendors, and internal stakeholders to ensure timely and accurate order processing

Confidentiality & Professionalism: Handle sensitive customer and shipment information with discretion and care

Qualification

Logistics experienceData entry accuracyCustomer service skillsMicrosoft ExcelMicrosoft WordMicrosoft OutlookProfessional communicationTeam collaborationProblem-solvingAttention to detail