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eTeam · 3 weeks ago

Senior Chatbot/Voice Enablement Developer

United States

Full-time

Remote

Senior Level

$90/hr - $90/hr

5+ years exp

eTeam is a confidential company seeking a Senior Chatbot/Voice Enablement Developer. The role involves designing and developing enterprise-grade chatbot and voice solutions, optimizing performance, and collaborating with product and engineering teams.

Information Technology

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Design and develop enterprise-grade chatbot and voice solutions using Azure Bot Service, Power Virtual Agents and integrations (e.g. Genesys, Twilio, Microsoft Teams)

Implement and optimize LLM pipelines, ASR/TTS for voice bots, and retrieval-augmented generation (RAG) for knowledge-driven responses

Integrate conversational systems with Unisys platforms (CRM, ITSM, security solutions) via APIs and event-driven architectures

Ensure compliance and security, including PII protection, encryption, and adherence to global standards (GDPR, accessibility)

Monitor and improve performance through analytics, A/B testing, and continuous optimization of containment rate, latency, and CSAT

Collaborate cross-functionally with product and engineering teams; mentor junior developers and establish best practices

Qualification

Conversational AIAzure Bot ServiceBackend DevelopmentLLM/NLU OrchestrationREST APIsCloud PlatformsAgile EnvironmentCommunication Skills

Required

5+ years' experience in software engineering with 3+ years in conversational AI (chat and voice)

Expertise in Azure, Azure AI Foundry, Azure AI Search, LLM/NLU orchestration, Vector DB ́s and whisper/voice models and familiarity with WebRTC services

Strong backend development skills (Python, C#, REST APIs)

Knowledge of cloud platforms (Azure preferred), CI/CD, and security best practices

Ability to work independently and collaboratively in an agile, fast-paced, high-impact environment

Strong written and verbal communication skills in English

Company

eTeam

Glassdoor4.0

eTeam is a staffing agency that also provides payrolling services.

Founded in 1999

Somerset, New Jersey, USA

501-1000 employees

http://www.eteaminc.com

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (205)

2023 (11)

2022 (7)

2021 (24)

2020 (25)