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Philips · 5 days ago

Sales Support, Clinical Specialist – VeriSight 3D ICE (Intracardiac Echo) (Charlotte)

Charlotte, NC

Full-time

Onsite

Entry, Mid Level

$154K/yr - $190K/yr

2+ years exp

Philips is a health technology company dedicated to improving healthcare access for everyone. They are seeking a Sales Support, Clinical Specialist to represent their VeriSight Pro 3D ICE catheter, providing technical and clinical support to healthcare providers and collaborating with various internal teams to meet business objectives.

B2BConsumer ElectronicsElectronicsLightingWellness

No H1B

Responsibilities

The VeriSight Intracardiac Devices Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform

They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives

Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture

Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager

Support the evaluation of new products and provide clinical feedback to internal and external stakeholders

Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events

Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques

Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support – including new program launches, physician and staff training

Qualification

Registered Cardiac SonographerClinical echocardiography experienceUltrasound consoles proficiencyMedical device industry knowledgeClinicalTechnical knowledgeEntrepreneurial spiritEffective communicationProblem-solving skills

Required

You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment

You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape

You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience

Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market

Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition

Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams

You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position

The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice

You live within the territory for this role. You must live in or within commuting distance to Charlotte for this role