New Horizons Ministries · 4 days ago
Retail Warehouse Manager
Canon City Store and Production - Canon City, CO 81212
Full-time
Onsite
Mid Level
$18/hr - $20/hrNew Horizons Ministries is dedicated to creating life change through second chances, and they are seeking a Warehouse Manager to oversee all backroom and warehouse operations. This role is crucial in ensuring efficient processing of donations and maintaining positive donor experiences.
Responsibilities
Provide leadership, management, and accountability for the following direct reports
Partner with the Furniture Manager to maintain organized furniture storage and sold-item areas. Load excess inventory into storage trailers for seasonal slowdown and coordinate trailer movement as needed. Test appliances and move approved items to the furniture room
Provide fast, professional, and friendly service to all donors, ensuring that every donation experience reflects our mission and values
Maintain excellent communication with the pickup and delivery team. Anticipate their needs, provide accessible empty bins, keep the furniture area ready for loading or unloading, and help ensure quick turnaround times
Greet donors quickly, help unload donations, and thank them sincerely for their support. Call for backup when multiple donors arrive to ensure timely service
Represent the thrift store’s mission through excellent customer service. Maintain a friendly and helpful attitude—your approach sets the tone of how donors perceive our organization
Use good judgment when evaluating items for acceptance. Kindly decline items that are not sellable, or offer disposal for a reasonable fee (e.g., $35 for a sofa).If in doubt, consult with the Store Manager, Assistant Manager, or Furniture Manager
Do not accept non-working TVs, printers, waterbeds or frames, stained mattresses, stained or hairy sofas, or general household trash
Maintain a safe, clean, and organized warehouse and donation area. Prevent clutter and ensure items are processed promptly. Sweep floors regularly and enforce cleanliness standards among staff
Keep the outside donation area, truck dock, and surrounding spaces swept, neat, and free of debris. Ensure the donation area always reflects the professional and caring image of our organization
When 11 pallets of recyclable electronics accumulate, notify management to schedule pickup
Manage the storage of processed and unprocessed items in the mezzanine and carport. Keep track of what is in storage in these areas
Test donated TVs and determine whether they can be sold or recycled. Route working units to the household goods team and non-functioning ones to recycling
Manage textile and cardboard baling operations safely and efficiently. Keep bale production caught up and arrange transport to the barn when ready
Ensure a steady flow of materials to and from the linens and shoes production areas. Move full bins into the workspace, remove empty bins, empty trash dumpsters as needed, and prepare transport bins for our Pueblo and COS locations. Keep shoe recycling bins ready for swap-out
Qualification
Required
Forklift certification is required
Self-motivated and organized; able to manage multiple priorities efficiently
Strong work ethic and ability to maintain focus in a fast-paced environment
Proactive and forward-thinking; able to anticipate departmental needs
Sound judgment when accepting donations and upholding store policies
Frequent standing, walking, bending, reaching, lifting, and repetitive movements
Ability to lift and move up to 50 pounds regularly and up to 80 pounds occasionally, either alone or with assistance
Benefits
Paid Medical Leave
MEC
Life Insurance
Optional health benefits include Vision
HDHP
Paid vacation begins to accrue after 30 days
Company
New Horizons Ministries
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase