Likeable · 2 months ago
Freelance Community Manager
United States
Full-time
Remote
New Grad, Entry Level
0+ years expLikeable is seeking a Freelance Community Manager who will play a crucial role in their social media management efforts. The Community Manager will work closely with the full-time team to support clients' social media presence and ensure effective community engagement.
Marketing & Advertising
Responsibilities
Respond to questions and comments across clients’ branded social channels during established community management hours ensuring brand voice and a high level of responsiveness is maintained
Adhere to an escalation process to ensure issues and crisis matters are appropriately flagged to all necessary internal and external teams
Assist with scheduling and publishing content in real-time across client social channels in accordance with the client content calendar
Assist in sourcing influencers and brand advocates for potential partnerships for client campaigns
Help identify trends and community insights to be utilized in monthly reports and to inform future strategic and creative direction
Directly manage clients' CM needs in the absence of the full time Social Media Manager
Qualification
Required
Available for weekend, nights and holiday shifts, occasional weekday coverage as needed
Strong written communication skills
Preferred
Interest in social media, with relevant social media experience of up to 2 years preferred
Experience working with community management tools including Sprinklr, Sprout Social, Khoros (Spredfast), Social Studio, etc. is preferred
Proficiency in Spanish is a plus
Service oriented mindset with a passion to bring brands to life on social media (relevant experience a plus)
Detail-oriented
Problem-solver
Team player
Fast learner
Ability to work independently
Creative thinker
Quick thinker
Company
Likeable
Likeable is a female-led, employee-owned social media agency that has been helping brands earn attention and spark connection since 2006.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase