JSK Recruiting, Inc. · 7 hours ago
Customer Project Manager
JSK Recruiting, Inc. is a rapidly growing food manufacturer in American Fork, UT, seeking a Customer Project Manager to lead projects for their contract packaging organizations. The role involves managing client relationships and overseeing supply chain operations to ensure seamless execution from planning through delivery.
Responsibilities
Act as the main point of contact for contract manufacturing clients, managing all supply chain touchpoints from initial onboarding through delivery
Lead daily operations and supply chain execution for multiple packaging and co-manufacturing projects
Partner with internal teams across operations, procurement, logistics, and production to meet timeline and quality targets
Build production plans and timelines for high-volume SKUs across multiple facilities
Troubleshoot and resolve delays related to materials, capacity, or fulfillment
Maintain and update systems in SAP to reflect project status, materials availability, and production schedules
Align with KPIs related to OTIF, cost control, and client satisfaction
Prepare and deliver performance reports both internally and to clients
Drive improvements across the contract manufacturing supply chain—streamlining processes and supporting expansion initiatives
Qualification
Required
BA/BS degree required in Supply Chain, Business, Operations, or a related field
5–10 years of experience in supply chain, production planning, or operations within a food manufacturing environment
Excellent organizational, planning, and communication skills
Proven ability to lead complex projects involving internal teams and external clients
Hands-on, team-first mindset with willingness to step in and support other departments when needed
Self-motivated and proactive — you don't wait for problems to solve themselves
Preferred
Strong background in contract manufacturing or co-manufacturing preferred
Experience using ERP systems — SAP preferred; open to NetSuite, Oracle, etc
Benefits
Quarterly production bonus based on OEEs and KPI targets
Full BCBS medical, dental, and vision programs with fair pricing
Includes a free plan with a high deductible and affordable options with lower deductibles
401K plan with a strong company match
Work-life balance prioritized with a supportive and flexible culture and remote work options
Family atmosphere — privately held business where leadership knows your name
Regular team events: BBQs, recognition lunches, taco trucks, and holiday raffles
Employee of the Month awards