MEMBER SERVICE REPRESENTATIVE - CORTLAND jobs in United States
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7 17 Credit Union · 2 days ago

MEMBER SERVICE REPRESENTATIVE - CORTLAND

7 17 Credit Union is dedicated to helping people improve their financial lives and supporting their communities. They are seeking a Member Service Representative who will provide friendly and accurate service to members, assisting them with various financial transactions and educating them about available products and services.

BankingCreditFinancial ServicesLending

Responsibilities

Process a variety of financial transactions accurately and efficiently
Greet and assist members with deposits, withdrawals, payments, and account inquiries
Educate members about credit union products and services to help meet their financial goals
Maintain cash drawer accuracy and daily balancing standards
Open, update, and close accounts following proper identification and compliance procedures
Support branch sales and referral goals for deposits, loans, and services
Handle card services, ACH transactions, and member fraud claims as needed
Provide professional, courteous service while maintaining confidentiality

Qualification

Customer serviceCash handlingWindows proficiencyCommunication skillsInterpersonal skillsProblem-solving

Required

High school diploma or equivalent required
Strong communication and interpersonal skills
Detail-oriented with excellent problem-solving abilities
Comfortable using computers and working in a Windows-based environment
Must be bondable
Occasional travel to nearby branches may be required

Preferred

Previous customer service or cash-handling experience preferred

Benefits

Competitive pay and comprehensive benefits package

Company

7 17 Credit Union

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7 17 Credit Union is a progressive financial institution offering credit union membership, provides banking services to 86,000 Members.

Funding

Current Stage
Growth Stage

Leadership Team

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John Demmler
President / CEO
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Shelly Pawcio, CPA
Chief Financial Officer
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Recent News

Business Journal Daily | The Youngstown Publishing Company
Business Journal Daily | The Youngstown Publishing Company
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