WHSmith North America · 4 months ago
Customer Service Associate, Circa
Las Vegas - Las Vegas, NV 89118 US (Primary)
Full-time, Part-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrWHSmith North America is a leading global travel retailer with over 1,700 stores across 30 countries. The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store.
Retail
Responsibilities
Greets and assists customers throughout their shopping experience
Maximizes sales by suggesting products and up-selling when appropriate
Remains knowledgeable of the store’s merchandise and current promotions
Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise
Assists with inventory and receiving of merchandise
Replenishes backstock to maintain appropriate levels of merchandise on the floor
Conducts markdowns of merchandise as instructed
Perform opening/closing duties, including securing cash registers and store security
Communicates customer complaints and inventory concerns to management in a timely manner
If identified as a keyholder, additional responsibilities will be assigned
Other duties as assigned
Qualification
Required
High School or Equivalent
Strong written and verbal English communication skills
Demonstrated customer service experience
Ability to multitask and resolve minor customer service conflicts
Limited sitting
Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Normal or corrected vision and hearing
Can distinguish varying or specific colors, patterns, or materials to assist customers
Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
Typically, indoors
Typically, in a consistent temperature
Use of fine motor hand functions
Lift 0-60 lbs with or without reasonable accommodation
Weekend availability required
Preferred
Previous retail or customer service experience is a plus, but not required
Alcohol Beverage Awareness Card (TAM Card) may be required
Additional Security clearance may be required
Satisfactory Criminal Background Check and Drug Testing May be required
Benefits
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Disability Insurance
Paid Time Off
Paid Parental Leave
401(k) with company match
Employee Discount
Company
WHSmith North America
About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.
Founded in 1955
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-10-17Acquired
2008-01-01Private Equity
Leadership Team
Toby Keir
Chief Executive Officer
David Charles
President & COO
Recent News
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