Northwest Partners ยท 2 hours ago
Business System Analyst
Northwest Partners is seeking a Business Systems Analyst to contribute to a large-scale digital initiative for a top insurance organization. This role will focus on the analysis, configuration, and support of enterprise-level billing systems, leveraging Guidewire BillingCenter to deliver impactful technology solutions.
ConsultingDevOpsProfessional ServicesProject ManagementStaffing Agency
Responsibilities
Act as liaison between business stakeholders and IT teams to coordinate portfolio activities
Perform systems analysis and create technical and functional design documentation
Support application testing, including user acceptance testing
Maintain subject matter expertise in BillingCenter implementation
Lead complex change management initiatives such as training, documentation, and production readiness
Guide the configuration and implementation of BillingCenter solutions
Provide procedural support, ensuring compliance with security and corporate policies
Contribute to estimation and design processes during early project phases
Mentor business systems analyst peers to improve team capabilities
Manage production tasks, including triage, troubleshooting, and data analysis using SQL
Support compliance and product-related data requests
Participate in deployment support and monitoring activities
Qualification
Required
minimum of 7 years of experience in business systems analysis
at least 4 years of experience with Guidewire Insurance Suite
minimum of 2 years recent hands-on experience with Guidewire BillingCenter
expert-level knowledge of property and casualty insurance systems
demonstrated ability to document workflows, user stories, and acceptance criteria
familiarity with the systems development lifecycle and BillingCenter configuration
experience in behavior-driven testing, including clock-based testing scenarios
expertise in post-production support and defect analysis
proficiency in JIRA and Confluence; knowledge of ServiceNow and AWS is a plus
bachelor's degree in IT, business, or related field, or equivalent experience
ability to travel occasionally as needed based on project demands
Preferred
strong understanding of non-standard auto insurance
Benefits
Comprehensive benefits available to full time employees