Senior Technical Support Analyst - Cloud Data Platforms (CDP) : 25-06449 jobs in United States
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Akraya, Inc. ยท 3 months ago

Senior Technical Support Analyst - Cloud Data Platforms (CDP) : 25-06449

positionSan Francisco, CA
timeFull-time
remoteOnsite
senioritySenior Level
money$85/hr - $95/hr

Akraya, Inc. is an award-winning IT staffing firm, and they are seeking a highly experienced Senior Technical Support Analyst to lead and manage the technical support of their cloud data platforms. The role involves advanced technical troubleshooting, providing support to end-users, and ensuring the stability and performance of CDP analytics and reporting systems.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Perform technical troubleshooting on complex integrated systems and identify solutions
Provide primary technical support to end users for software and data issues
Oversee technical and user support for new releases, including consultation on testing strategies
Coordinate information flow between business owners and development staff, ensuring timely execution
Develop and conduct end-user training sessions; mentor technical support staff

Qualification

DatabricksPythonSQLAgileSparklyRAnalytical skillsProblem-solving skills

Required

Advanced knowledge and experience with Databricks
Advanced knowledge and experience with SparklyR
Advanced knowledge and experience with Python
Senior level experience with SQL
Strong experience in Agile delivery and stakeholder engagement
Excellent analytical, design, and technical problem-solving skills
Extensive experience in cloud data platform management and support, preferably within a banking or financial services context

Company

Akraya, Inc.

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Akraya stands as a preeminent provider of IT consulting and staffing services, chosen by leading technology-based companies across the United States.
dateFounded in 2001
location
Santa Clara, California, USA
people-size201-500 employees
web-link
http://akraya.com

H1B Sponsorship

Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (5)
2022 (12)
2021 (10)
2020 (13)

Funding

Current Stage
Growth Stage

Leadership Team

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Amar Panchal
Founder
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Recent News

PR.com
Akraya Inc. Recognized as the #1 Best Place to Work in the Bay Area
2023-06-23
Company data provided by crunchbase