Allied Universal · 3 days ago
Senior Employee Benefits Specialist
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. The Senior Benefits Specialist provides support for Health & Welfare benefit programs, including vendor management and day-to-day support, ensuring high-quality and compliant benefit administration for all participants.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Assist with benefits administration of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance and flexible spending plans) on a daily basis, including monitoring and researching weekly benefit deduction changes and updates
Serve as a subject matter expert and primary point of contact for employee benefit inquiries, providing high-quality service and support to colleagues and HR teams by resolving complex or escalated matters and assisting employees through the benefits hotline during open enrollment and other peak periods
Perform quality checks and audits to ensure accurate benefits data and compliance adherence, support compliance testing and annual audits, and investigate and resolve significant, complex, or unusual issues raised by management or colleagues
Serve as a liaison between colleagues and carriers, handing or facilitating requests for contribution adjustments, refunds, or other administrative changes
Act as liaison for all insurance carriers and third-party administrators for employee eligibility, claim and plan coverage inquiries, providing accurate and timely responses. Coordinates directly with third party administrators to research and resolve issues
Lead the implementation, testing, and maintenance of new and existing carriers EDI files with internal and external teams
Support both automated and manual benefits processes while documenting and maintaining detailed administrative procedures for all assigned benefit responsibilities, including upkeep of the benefits website and share drive to ensure accurate and accessible information
Assist with annual open enrollment activities, including the timeliness of elections to carriers, as well as the annual ACA reporting process by gathering data from third-party administrators, audits, research, and answering employees’ questions
Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, qualifying life event changes, beneficiaries, disability, accident and death claims, and National Support Orders, Employee and Wage verifications, maintain group benefits database and update employee records
Assist with special projects assigned by management team
Qualification
Required
High school diploma or equivalent (e.g., GED)
Minimum of four (4) years of benefits administrative experience in a fast-paced environment
Knowledge of all pertinent federal and state regulations, filing and compliance requirements affecting employee benefits programs, including ERISA, ACA, COBRA, FMLA, ADA, Section 125, and DOL requirements
Ability to maintain sensitive information in a strictly confidential manner, exhibiting a high degree of ethics, professionalism and service orientation in all activities and all interactions with internal and external individuals
Proactive problem solver and collaborative team player with strong attention to detail, flexibility, and initiative, exercising sound judgment and discretion while effectively operating with minimal supervision
Advanced proficiency in MS Office products (Word/Excel/PowerPoint/Outlook), and Internet and website navigation; analytical and technical support in the delivery of benefit administration
Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player
Willingness to take direction and critical feedback, and adapt to improve skills and effectiveness with a positive attitude
Must be able to manage multiple priorities and meet deadlines while maintaining attention to detail and handling stressful situations calmly and professionally in a fast-paced environment
Must be able to speak, read, and write the English language fluently
Preferred
Bachelor's degree in Business, Human Resources, or a related field
Working knowledge of union and prevailing wage benefits
Ability to speak a secondary language
Benefits
Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
H1B Sponsorship
Allied Universal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Recent News
2025-12-10
Allied Universal Corp
2025-11-19
Company data provided by crunchbase