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Anne Arundel County Public Schools · 2 days ago

Receptionist (Central Office)

Annapolis, MD

Full-time

Onsite

Entry Level

2+ years exp

Anne Arundel County Public Schools is seeking a Receptionist to greet visitors and provide clerical support. The role requires a professional demeanor while managing inquiries and directing visitors to the appropriate offices.

EducationHigher EducationNon ProfitPrimary EducationSecondary Education

H1B Sponsor Likely

Responsibilities

Politely greets and signs-in visitors utilizing the computerized security system. Directs visitors to the appropriate office/department

Answers questions of a general non-technical nature for the Board of Education or Infant & Toddler Program

Handles visitors/employees with kindness, respect, and expediency. Displays a pleasant and professional demeanor at all times

Identifies those situations in which the person may be upset and queries them in a helpful manner so as to attempt to diffuse the situation, while accurately ascertaining the nature of their visit and directing them to the appropriate office/staff

Acts promptly and with good judgment under stressful situations

Dispatches office passes and maintains appropriate logs/records

Maintains the location telephone directory and makes changes/updates as they occur. Answers and transfers incoming calls to requested staff, departments, and/or schools

Directs visitors to personnel applications and/or informational forms/literature to expedite their visit

Performs clerical duties as necessary

Provides regular backup assistance to other clerical office personnel

Performs other related duties as assigned within the same classification or lower

Qualification

Receptionist experienceBusiness technology proficiencyHigh School DiplomaCommunication skillsProfessional demeanorHandle stressCustomer service skillsConfidentiality handling

Required

High School Diploma or Equivalency Certificate required

Two (2) years recent receptionist work experience for a commercial business office and/or school complex that involved daily contact with the general public and outside business organizations required

Ability to deal politely, professionally, and effectively with all visitors and fellow employees

Ability to tactfully handle upset persons under stress diplomatically and in a calm and efficient manner

Ability to remember names, locations, and functions of the various offices and personnel served by the Board of Education

Ability to identify emergencies and to use good judgment in the prompt placing and receiving of telephone calls

Ability to handle sensitive, and confidential employee information and an understanding of responsibility to ensure confidentiality and security of confidential information

Demonstrated ability to effectively work and communicate with diverse populations

Preferred

Associate's Degree in related field of education from a regionally accredited college or university preferred

One (1) year experience with AACPS preferred

Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred)

Company

Anne Arundel County Public Schools

Glassdoor3.3

Anne Arundel County Public Schools is a public school district that operates elementary, middle, and higher educational institutions.

Annapolis, Maryland, USA

10001+ employees

https://www.aacps.org/

H1B Sponsorship

Anne Arundel County Public Schools has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (29)

2024 (23)

2023 (34)

2022 (25)

2021 (6)

2020 (3)