Burbank Housing · 19 hours ago
Administrative Assistant
Burbank Housing is seeking an Administrative Assistant to support the Sr. Site Manager and Assistant Site Managers in processing applicant and resident files for eligibility compliance. The role includes acting as a receptionist and handling various administrative tasks such as answering phone lines, processing rent payments, and managing work orders.
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Responsibilities
Receive and review resident applications for completeness; show available units if rent ready
Under guidance of Resident Manager, follows Burbank Housing’s procedure for processing eligible applicants within the program guidelines attached to the property (i.e. TCAC, USDA, CHFA, HUD, RHCP)
Accepts rent payments from residents submitting in person. Secures as instructed by Resident Manager
Serves as receptionist, answering phones, responding to emails as needed when Resident Manager is occupied in interviews with applicants/residents
Receive, review work orders from residents; enter in Yardi; post 24-hr notices to residents
Other duties as assigned
Qualification
Required
High School Diploma
1-2 years of experience in a clerical or administrative position
Commitment & enthusiasm towards achieving Burbank Housing's Mission and Vision Statements
Ability to work cooperatively and effectively with a diverse group of people
Ability to communicate proficiently both orally and in writing
Ability to prioritize and accurately work on multiple assignments simultaneously
Strong interpersonal relationship skills with an ability to recognize and respect confidential information and disclosures
Organizational and time management skills
Ability to take initiative and work with minimal supervision
Ability to write effective business correspondence
Ability to effectively communicate information and respond to questions from groups and individuals
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Attention to detail and high degree of accuracy required
Ability to analyze and interpret technical procedures and instructions
Ability to collect data, establish facts, and draw valid conclusions
Possession of a valid California Driver's License, a good driving record, and automobile insurance per requirements of the State of California
Clean or acceptable criminal background history for employee and adults age 18 years and older who reside with employee
Working knowledge of Microsoft Office Applications (Word, Excel, Outlook, and Access) and Windows 10
Ability to maintain professionalism, remain calm, helpful and pleasant under busy and challenging situations
Preferred
Bilingual (English/Spanish) a plus
Company
Burbank Housing
Burbank Housing is affordable housing this organization has built, preserved, and managed safe, affordable rental and for-sale homes.
Funding
Current Stage
Growth StageRecent News
2025-09-23
2025-06-09
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