Apply on Employer Site

Aptive Environmental · 5 days ago

Operations Content Manager

Provo, UT

Full-time

Onsite

Mid, Senior Level

$98K/yr - $110K/yr

4+ years exp

Aptive Environmental is seeking a hard-working and innovative Operations Content Manager to join their team in Provo, Utah. The role focuses on enhancing training programs and fostering collaboration between the Learning & Development team and Field Operations Leadership.

CommercialEnvironmental ConsultingService Industry

H1B Sponsor Likely

Responsibilities

Identify and prioritize opportunities for collaboration and liaison between the Learning & Development team and Field Operations Leadership, taking charge of filtering all Operations Leaders' requests into a strategically prioritized backlog of high-impact projects/initiatives

Directly collaborate with L&D Leaders and Field Ops Leaders to determine learning priorities, training scope, and direction

Control the coordination with L&D Project Manager and the Field Ops Leadership on training program structure, frequency, and communication

Lead and direct partnerships with L&D and other cross-functional groups to ideate, create, and implement customized Operations-wide training programs

Vigorously seek and identify opportunities for internal and external collaboration, efficiently utilizing programs, resources, curriculum, and staff to effectively support the mission of the Field training department

Provide stable, forward-thinking leadership to the Field Operations Team, taking the lead in creating and implementing onboarding experiences for newly hired Regional Managers, Operations Managers, and Operations Supervisors

Control group systems, including calendars, pre-arrival communications, welcome packets, and internal and external reservations

Host regular company-wide training, skillfully planning and facilitating larger-scale meetings, on-site events, and seminars, asserting a strategic voice to guide the employee experience within the Field Operations organization

Create and develop training video content for the Field Operations organization, actively engaging in close communication and collaboration with Learning & Development

Directly facilitate quick turnaround on necessary initiatives and collaborate assertively with L&D and Comms to ensure the timely delivery of these assets

Co-Produce the Operations Podcast “Bugbytes”, exercising control to enable the timely delivery of episodes and drive engagement and reach

Collaborate closely with the Director of Operations Training, ensuring training experiences strictly adhere to the standards and expectations of quality and consistency

Assertively communicate the goals, needs, and project outcomes of the Operations Team to the greater Field training team while actively seeking ongoing feedback and input

Directly supervise members of the Field Operations team, diligently providing goal review, mentorship, and effective supervision regarding their coordination of Field training programs and their mentorship and training of Field Training Instructors

Attend various levels of Operations Leadership meetings to maintain, develop, and control strategic context, thereby enabling informed and decisive prioritization of training requests and projects

Exercise final approval authority over all training material and content before its controlled delivery to learners

Champion inclusive work and learning environments through continual development of cultural competency, skillfully interacting effectively across various dimensions of diversity, and confidently applying skills and knowledge to promote inclusion and equity

Perform other related job duties assigned

Qualification

Content creationTraining program developmentVideo content productionCoaching experienceCommunication skillsTeam playerTime managementProblem solving

Required

Minimum of four years of experience teaching/leading in informal (outdoor/environmental pest control) and/or related field

Minimum of two years' experience coaching managers, supervisors, and/or outdoor leaders

Content and script writing with video outputs

Content creation for training and weekly meetings

Strong work ethic with a great attitude

Excellent verbal and written communication skills

Strong team player with the ability to adapt to diverse team members

Ability to perform in a fast-paced work environment

A high level of time management, accountability, and prioritization skills

Self-motivated, goal-oriented, and driven to accomplish department goals

Ability to be organized, problem solve, and be solution-oriented

Benefits

Annual bonus

Group Health, Dental, and Vision plans

Pet insurance, Life insurance, and EAP benefits

401K with employer match up to 4%

Paid holidays and paid time off

Opportunity for advancement

Upbeat and exciting company culture and much more!

Company

Aptive Environmental

Glassdoor3.7

Aptive environmental provides environmentally responsible residential and commercial pest solutions.

Founded in 2015

Provo, Utah, USA

5001-10000 employees

http://goaptive.com/

H1B Sponsorship

Aptive Environmental has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (3)

2023 (1)

2021 (1)

2020 (11)