Apply on Employer Site

CommonSpirit Health · 9 hours ago

Patient Service Representative Lead

Colorado Springs, CO

Full-time

Onsite

Entry, Mid Level

$18.42/hr - $28.04/hr

2+ years exp

CommonSpirit Health is a healthcare organization that values commitment to a greater cause and offers a supportive team environment. As a Patient Service Representative Lead, you will partner with clinic leadership to oversee the patient service team and provide clerical support within a physician clinic, ensuring the needs of patients and families are met.

Health CareMedicalNon Profit

Responsibilities

Partner with clinic leadership to assist with oversight of the patient service team

Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources

Offer support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient

Demonstrate personal accountability for relationship- based care, organizational mission, and core values

Qualification

Healthcare experienceMedical terminology knowledgeMicrosoft Office proficiencyAttention to detailDesire to work with patientsCritical thinkingProblem solving

Required

High School Diploma or GED required

2 years' experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office

Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc

Knowledge of medical terminology and medical insurance payers

Attention to detail

Critical thinking and problem solving

Desire to work with patient populations

Company

CommonSpirit Health

Glassdoor3.6

Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.

Founded in 2019

Chicago, Illinois, USA

10001+ employees