Upstate Family Health Center, Inc. · 1 week ago
Director of Clinical Operations
Utica, NY
Full-time
Onsite
Director/Executive
$100K/yr - $130K/yrUpstate Family Health Care Inc. is a Federally Qualified Health Center (FQHC) offering family health care services to individuals of all ages. The Director of Clinical Operations plays a crucial role in leading the clinical team, driving the clinical operations strategy, ensuring operational excellence, and maintaining high standards of regulatory compliance.
CharityHealth CareNon Profit
Responsibilities
Develop and execute the clinical operations strategy in alignment with organizational objectives
Provide visionary leadership to ensure the success of clinical projects
Lead and inspire the clinical team, fostering a culture of innovation, collaboration, and excellence
Drive talent acquisition, training, and professional development within the team
Lead the recruitment and hiring process for clinical team members, including providers and support staff
Ensure strict adherence to regulatory requirements and standards for clinical operations
Implement risk management strategies to address potential challenges and ensure regulatory compliance
Implement processes to optimize resource allocation and enhance operational productivity
Collaborate closely with crossfunctional teams
Act as a liaison between the clinical team and external partners, vendors, and clinical sites
Implement and maintain quality assurance processes to uphold the integrity and reliability of clinical data
Establish procedures for monitoring and auditing to ensure highquality standards
Contribute to the development and management of budgets for clinical operations
Ensure optimal resource allocation, costeffectiveness, and financial efficiency
Develop, update, and implement clinical policies and procedures to ensure compliance with regulatory standards and industry best practices
Develop schedules for clinical providers and support staff, ensuring the LPN Clinical Supervisor is maintaining optimal coverage and efficient utilization of resources
Oversee the resolution of patient complaints, working collaboratively with the clinical team to address concerns and implement improvements
Ensure that the LPN Clinical Supervisor is maintaining prudent financial management, resource allocation, and costeffectiveness in clinical operations
Attend and actively participate in administrative meetings, providing updates on clinical operations and contributing to strategic discussions
Assist the LPN Clinical Supervisor in developing and maintain workflows
Participate in the Disciplinary Process when needed
Ensure Clinical staff is up to date with BLS, License (if required), and Annual Health Assessments
Ensure LPN Clinical Supervisor in Completing Annual Skills Checklist for each staff member and assist when warranted
Ensure LPN Clinical Supervisor is conducting Annual Reviews for all Clinical Support Staff and assist when warranted
Visit all Clinical Sites to ensure standardization, compliance, and to establish regular communication with offsite staff to proactively address any needs or concerns they may have
Collaborate with other department heads to ensure seamless integration of clinical operations with overall organizational goals
Identify and coordinate preceptorship opportunities for incoming providers, facilitating a smooth integration into the clinical team
Work in conjunction with the CMO and Medical Director of School Health to develop a process for the commencement of new School Based Health Centers and other future Clinical Sites
Qualification
Required
Registered Nurse (RN) required
Leadership experience in clinical operations within the healthcare industry
Proficient in operational efficiency, and regulatory compliance
Strong strategic thinking, communication, and interpersonal skills
Proven ability to develop and execute strategic plans and initiatives
Preferred
Advanced degree (MSN, MBA) preferred
Benefits
Competitive compensation
Generous paid time off package
Benefits package including medical, dental, vision, FSA, HRA, Life Insurance, and 403(B) with company match
Company paid malpractice insurance
Paid continuing medical education (CME’s)
Flexible schedule
Company
Upstate Family Health Center, Inc.
Upstate Family Health Center, Inc.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase