Microsoft · 1 month ago
Technical Program Manager - Customer Experience Engineering, Intune
United States
Full-time
Remote
Mid, Senior Level
$101K/yr - $199K/yr
2+ years expMicrosoft is a leading technology company focused on empowering every person and organization on the planet. They are seeking a Technical Program Manager for the Customer Experience Engineering team within Microsoft Intune, responsible for designing product demonstrations, automating workflows, and collaborating with engineering teams to enhance product features.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Lead product demo design sessions with our team, shaping effective end to product demonstrations that show the value of Intune and Microsoft Security products
Design and implement automation workflows to build demo scenarios, enable demo hydration, simplify demo operations and reduce manual effort
Partner with UEM CAT and Intune product engineering to understand new features and capabilities then create or update demos to showcase these features
Collaborate with field teams, partners, and the global ecosystem to ensure product demos are being used effectively
Contribute to a culture of sharing, learning, and continuous improvement across the CAT and CxE community
Monitor usage, performance, and reliability of demo services and proactively address issues
Develop documentation and training materials to support internal users of demo environments
Stay current on Microsoft Security products and integrate them into demo environments where applicable
Build and manage a tracking system for GCC/GCCH compliance across all Intune offerings
Assist with development of business tooling and processes associated with core functions of UEM CAT business operations
Qualification
Required
Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
1+ year(s) of experience managing cross-functional and/or cross-team projects
1+ years experience, hands-on knowledge of Mobile Device Management (MDM) and Mobile Application Management (MAM) with Microsoft Intune or equivalent platforms (e.g., Workspace ONE, MobileIron, JAMF)
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Bachelor's Degree AND 5+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
4+ years of experience managing cross-functional and/or cross-team projects
2+ years of experience in automation tools and scripting (e.g., PowerShell, Azure Automation, Logic Apps, Power Platform, Terraform/Bicep)
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos)
Proficient communication skills with both technical and business audiences
Familiarity with AI and automation (APIs, copilots, prompt engineering, low-code prototyping)
Comfort interpreting customer signal data (telemetry, support, CRM, forums) to identify trends and opportunities
Knowledge of cross-cloud security scenarios (e.g., Intune + Entra ID, Intune + Defender, Intune + Sentinel)
Growth mindset: comfortable with ambiguity, experimentation, and iterating based on customer feedback
Experience collaborating across multiple domains (engineering, support, field, partners) to drive outcomes
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-14
2026-01-14
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