This job has closed.

Ivy Tech Community College · 1 month ago

Human Resource Systems Business Analyst

Indianapolis, IN

Full-time

Onsite

Entry, Mid Level

2+ years exp

Ivy Tech Community College is an accredited institution seeking a Human Resource Systems Business Analyst to maintain the performance of their HR systems, primarily Workday HCM. The role involves supporting and enhancing HR processes, troubleshooting issues, and collaborating with various stakeholders to improve the employee experience with HR systems.

Higher EducationUniversities

Responsibilities

Provides Tier II support for technical issues related to the use or functionality of HCM. Acts as an escalation point for Workday processes or configuration issues raised by end users, often having to reproduce the issue to find a resolution. Resolves issues timely and with exceptional customer service

Actively participates in the bi-annual Workday release by creating test cases, executing test scripts, running user acceptance testing (UAT), and troubleshooting issues/bugs related to the release. Reviews new release functionality and assists with prioritizing new enhancements against the overall roadmap

Performs routine tasks within Workday, such as (but not limited to): data uploads via Enterprise Interface Builders (EIBs), running audit reports, scheduling processes, etc

Collaborates with HR, Finance, and the Office of Information Technology to provide support for requests such as enhancements, defects, and new functionality

With general direction and support, participates in ongoing requirements gathering, designing, testing, documenting, and deployment of new functionality and enhancements within Workday HCM

Participates in design sessions with stakeholders to understand business processes, goals, and enhancement opportunities to provide solutions against the overall strategy of the HCM system

Develops and provides training to functional end-users. Assists with the creation of job aids, process documentation, training manuals, and video guides

Active member of Workday Community and associated User Groups, often researching and collaborating within those forums to continuously increase technical and industry knowledge

Continually enhances knowledge of the College’s HR operations to identify opportunities for improving internal processes. Sharing acquired knowledge with the HR Systems Architect to help drive efficiencies

Qualification

Workday HCMHRIS experienceAnalytical skillsProblem-solving skillsCustomer serviceOpen to learningCommunication skillsDocumentation skillsTeam playerAttention to detail

Required

Minimum of an Associate degree or equivalent job experience required

Minimum 2-years related HRIS experience as a business, technical, or systems analyst

Minimum 1-year of professional Human Resources experience required

Must demonstrate a strong foundation in analytical and problem-solving skills

Must be able to work under deadlines and manage multiple projects simultaneously

Must demonstrate the ability to analyze and document processes, procedures, etc

Must demonstrate a strong foundation in customer service mentality with excellent communication skills

Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees, and in which every individual feels respected and valued

Excellent documentation skills are required

Must be a collaborative team player

Must demonstrate a commitment to quality and attention to detail

Open to learning new functions and technologies

Ability and willingness to travel (minimal – only a few times per year) required