BoF Careers ยท 2 days ago
Ralph Lauren Full Time Operations Support
Commerce, GA
Full-time
Onsite
New Grad, Entry LevelRalph Lauren Corporation is a global leader in premium lifestyle products, and they are seeking an Operations Support Associate to ensure smooth day-to-day operations in retail stores. This role involves managing inventory, supporting customer service, and maintaining store standards, while also providing an entry point for future leadership opportunities.
Marketing & Advertising
Responsibilities
Process freight within specified Units per Hour goals, including markups/markdowns and EAS tagging
Inspect deliveries for damages, verify packaging, and ensure proper sensor/tag placement
Execute daily RFID inventory scans for accurate floor replenishment
Manage "Ship to Home" orders and store-to-store transfers
Complete ISOS replenishment activities and stock room resets
Process retickets, create tags, and associate RFID tags
Maintain organized stockroom and sales floor inventory levels using company guidelines
Create memorable customer experiences through exceptional service
Support Brand Ambassadors with stock checks and merchandise delivery
Greet and assist customers with their shopping needs when on sales floor
Process sales transactions and follow company policies for returns, discounts, and customer data capture
Maintain clean, welcoming sales floor and fitting rooms
Balance operational tasks while prioritizing customer experience
Participate in visual merchandising of sales floor
Maintain store presentation standards following company guidelines
Provide feedback to Management on product and category opportunities
Foster a positive work environment aligned with RL values
Collaborate effectively with team members
Participate in training and company initiatives
Support store operations in both front and back of house functions
Qualification
Required
Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cash-wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Ability to build and maintain positive working relationships with customers, management, and co-workers
Preferred
Back of house experience or similar industry experience in a complex, high-volume or high-profile specialty environment
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase