Customer Service Representative Administrator - US Remote jobs in United States
info-icon
This job has closed.
company-logo

Motorola Solutions · 1 month ago

Customer Service Representative Administrator - US Remote

Motorola Solutions is a global community focused on enhancing public safety through technology. They are seeking a CSR Administrator to manage accounts and facilitate the recovery of collateral in a fast-paced recovery environment.

Cyber SecurityTelecommunicationsVideo
check
Growth Opportunities
badNo H1Bnote

Responsibilities

Maintaining account orderliness
Ensuring a field agent is assigned to each account
Updating designated accounts with new information received from the client
Communicating any escalated information to the client or supervisor as needed
Facilitate the successful recovery of assigned collateral
Demonstrating basic product and service knowledge
Initiating required actions as needed

Qualification

Customer Service ExperienceAccount ManagementG-SuiteMS OfficePhone SkillsMulti-tasking SkillsCollections/Credit ExperienceOrganization SkillsDetail Oriented

Required

High School Diploma or GED
2+ years Customer Service and Account Management experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Strong phone skills with ability to give clear and concise direction
Strong multi-tasking and organization skills
High level of experience using G-Suite, MS Office and related applications

Preferred

2+ years experience with collateral repossession preferred
Collections/Credit experience would be beneficial

Benefits

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
And more!

Company

Motorola Solutions

company-logo
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.

Funding

Current Stage
Public Company
Total Funding
$1B
Key Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO

Leadership Team

leader-logo
Mahesh Saptharishi
Executive Vice President and CTO
linkedin
leader-logo
Jack Molloy
EVP and Chief Operating Officer
linkedin
Company data provided by crunchbase