Thermo Fisher Scientific · 8 hours ago
Field Service Engineer II (SEM, TEM, FIB) - Onsite Hillsboro OR
Portland, OR
Full-time
Onsite
Mid Level
4+ years expThermo Fisher Scientific is a leader in electron microscopy solutions, enabling customers to accelerate discoveries. The Field Service Engineer II will be responsible for the on-site installation, servicing, and repair of complex electron microscopy equipment, while also providing technical support and training to customers.
Research
Responsibilities
Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
Conduct on-site scheduled planned maintenance visits
Provide troubleshooting and repair support for customers and other field service personnel
Cultivate and develop positive working relationships with customers, system users and company personnel
Successfully complete technical training, as required
Complete and submit field service reports on assigned tools
Perform Preventive Maintenance tasks
Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
Provide training for customers and users on system maintenance
Provide feedback to product quality teams
Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
Provide guidance for various reports including identifying and isolating unique problems with system
Act as a subject expert and resource for training
Align with application scientists to collaborate on outstanding solutions to meet our users challenges
Must maintain Thermo Fisher Scientifics' Four-I Values
Qualification
Required
Able to lift 40 lbs. without assistance
Required to read, write, and speak English fluently
Demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision
Demonstrated ability to be detail oriented, problem solver, promote team environment
Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific
Literate in Windows software environments
Must have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems
Ability to read and interpret schematics
Ability to partner effectively with customers
Strong Interpersonal communication, teamwork/building, time management, organizational, problem solving and customer service skills
Proven ability to troubleshooting complex systems and subsystems down to component level
Must be willing to travel 0-25% of the time
Must possess a valid driver's license and passport and travel regionally and internationally as the need arises
Extensive walking may be required
Physical requirements include the ability to lift up to 50 lbs
Preferred
University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 2-5 years of equivalent combination of education, skills and experience
4-5 years' Experience preferred
Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required
Experience with Ultra High Vacuum (UHV) a plus but not required
Experience operating O-scopes, digital voltmeter and logical problem solving
Benefits
Transportation support
Company phone
Company laptop
Bonus
401k
Healthcare
Employee assistance program
Company
Thermo Fisher Scientific
The world leader in serving science To serve science, Thermo Fisher Scientific needs to stay ahead of it, we need to anticipate customer needs.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Late StageLeadership Team
Heather Stewart
HR Business Partner - Global Enterprise Services
Laura Green
Associate Human Resources Business Partner
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