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FNB South Africa · 1 month ago

Graduate Programme

Bellville

Full-time

Onsite

New Grad

FirstRand Bank Limited is seeking graduates to participate in their Graduate Programme. The role involves on-the-job training, delivering exceptional customer service, and contributing to innovation and knowledge sharing within the business.

BankingCredit CardsCustomer ServiceDebit CardsFinancial ServicesLendingPaymentsPersonal FinanceWealth Management

Responsibilities

Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions

Provision of an efficient execution of role responsibilities through careful and timeous planning, reporting and updating of all related information in the relevant role of learning

Participate in the innovation process in the business and contribute toward new innovations against objectives

Participation in knowledge sharing and projects to maximise skills required for the role and relevant career exploration by executing all activities required to be efficient and successful

Manage graduate development plan by completion of training assignments

Manage graduate development plan to increase own competencies and skills by attendance of training

Manage own development to increase own competencies

Live the values of the business through demonstrating and displaying of the values required in the business

Qualification

Customer ServiceProactive SolutionsTime ManagementInnovation ParticipationKnowledge SharingSelf-DevelopmentValues Alignment

Required

Participate in on the job training by attending meetings, shadowing staff members and researching information to be used in reports to gain practical experience in the business

Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions

Provision of an efficient execution of role responsibilities through careful and timeous planning, reporting and updating of all related information in the relevant role of learning

Participate in the innovation process in the business and contribute toward new innovations against objectives

Participation in knowledge sharing and projects to maximise skills required for the role and relevant career exploration by executing all activities required to be efficient and successful

Manage graduate development plan by completion of training assignments

Manage graduate development plan to increase own competencies and skills by attendance of training

Manage own development to increase own competencies

Live the values of the business through demonstrating and displaying of the values required in the business

Company

FNB South Africa

Glassdoor4.1

While ‘help’ constitutes a core brand value within FNB, we also practice an overall ethos underpinned by the concept of ‘better business; better world’.

Founded in 1838