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Beauty Brands · 3 days ago

Client Services Specialist

102 - Lee's Summit, MO 64086

Full-time, Part-time

Onsite

New Grad, Entry Level

Beauty Brands is hiring a Client Service Specialist who is passionate about helping others, loves beauty products, and works well in a team environment. Our associates provide excellent customer service and help drive engagement that supports our store sales.

Retail

Responsibilities

Create a GLAMOUR Experience for every customer

Welcome all customers entering the store with the appropriate Beauty Brands greeting

Promote the Take Ten program with every customer

Ensure resolution of customer concerns to the satisfaction of the customer and Beauty Brands

Follow company policies

Meet attendance, punctuality, and required work guidelines

Perform store operations procedures with accuracy

Complete all required projects (as assigned by management) on time and with accuracy

Support an accurate inventory process

Assist in the proper execution of marketing plans, promotional programs, and visual merchandising standards

Answer the phone with the Beauty Brands greeting by the third ring

Utilize the Just Ask program and Just Ask Daily Form to support the GLAMOUR Experience, enhance suggestive selling, and increase add-on sales goals (set by manager) using “just one more” program

Attend a required number of Education classes (as directed by manager)

Ensure that store safety and security measures are being followed

Attend scheduled store meetings

Follow the client experience guidelines, as it applies to the position