Children's Healthcare of Atlanta · 1 day ago
Infrastructure Network Communications Team Lead
Brookhaven, GA
Full-time
Onsite
Senior Level, Lead/Staff
6+ years expChildren’s Healthcare of Atlanta is one of the nation’s leading children’s hospitals, dedicated to improving the health of children. The Infrastructure Network Communications Team Lead is responsible for leading the Netcom team, ensuring that projects and day-to-day operations align with organizational needs and support a 24/7 operation.
ChildrenHealth CareNon Profit
Responsibilities
Chief designer of the Children’s infrastructure. This includes the configuration of Routers, Switches, Voice over IP, and Wide Area connectivity
Technical training of all Support Personnel to ensure quality of network service
Provide third level support to technical support team
Perform technical analysis of network hardware and transmission facilities using various diagnostic tools to enable growth capacity planning
Researches and makes recommendations for new network hardware based on current and projected goals
Researches and makes recommendations for new network management systems
Verifies the network is run in accordance with guidelines set by upper management
Oversees the implementation of network hardware to insure the best interests of the organization
Functions as a Technical Support project liaison, ensuring effective transition from project pre-implementation to go-live to day-to-day support
Reviews support processes, policies, and procedures to ensure proper communication, documentation, and training for Technical Support
Participates in after-hours support as part of the on-call rotation
Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development
Provide Supervisor and/or Manager feedback on staff performance, educational needs, and workflow status
Qualification
Required
Minimum of 6 years of experience in a technical position in a microcomputer environment
Minimum of 4 years experience in a technical position supporting multi-protocol network environments
Minimum of four year's experience in physical and logical network design, including network management and detailed packet analysis
High school diploma or equivalent
Must be able to demonstrate well-developed organizational and analytical skills
Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities
Must have strong interpersonal skills to interact positively and productively with associated computer systems users
Understands technical environments and in order to create and document processes and procedures
Demonstrate well-developed organizational, written communication and analytical skills
Strong interpersonal skills to interact positively and productively with teams across organizational lines, including administrative, executive staff and patient care systems users
Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities
Preferred
At least 6 months experience in healthcare data processing
Technical/IS certification in a relevant area of expertise, e.g. Cisco or equivalent
Company
Children's Healthcare of Atlanta
Children’s Healthcare of Atlanta is a non-profit private foundation that focuses on healthcare for children.
10001+ employees
H1B Sponsorship
Children's Healthcare of Atlanta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$5.12MKey Investors
Hyundai Hope On Wheels
2025-12-03Series Unknown· $0.37M
2023-08-25Grant· $0.12M
2022-09-27Grant· $0.3M
Leadership Team
Frank Grogan
Endpoint Engineering Team Lead - Mobility
M
Michele Silagy
Director Of Recruiting
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