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Macy's · 1 day ago

Retail Fulfillment Associate, Woodlands Mall - Part Time

1201 Lake Woodlands Drive - Suite 200, The Woodlands, TX, 77380, US

Full-time, Part-time

Onsite

New Grad, Entry Level

Macy's is a storied retail company with over 160 years of history, dedicated to creating memorable shopping experiences. The Retail Fulfillment Associate will engage with customers, manage online order fulfillment, and ensure smooth operations to enhance customer satisfaction.

Consumer GoodsFashionRetail

Responsibilities

Greet customers with genuine hospitality

Resolve issues with professionalism

Ensure each interaction is smooth and positive

Selecting merchandise, packing and shipping online orders with care

Assisting with in-store and curbside pickup

Review their goals, learn about new products and promotions, and prepare the store for success

Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves

Share our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you

Organizing the stockroom, completing orders, and setting the team up for the next day’s success

Supporting one another with honesty, care, and collaboration

Qualification

Customer serviceSales goalsTeam collaborationCommunication skillsFlexibility

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Read and understand employment policies and safety rules/procedures in English

Be comfortable communicating and collaborating with customers and colleagues

Meeting daily sales goal challenges

Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions