The Joule Group Inc · 4 days ago
Spa Coordinator
Dallas, TX
Full-time
Onsite
Entry Level
1+ years expHighgate is a leading real estate investment and hospitality management company, and they are seeking a Spa Coordinator for The Joule in Dallas, TX. The Spa Coordinator is responsible for welcoming guests, scheduling treatments, and providing recommendations to enhance customer satisfaction.
Internet of ThingsSecurityTelecommunications
Responsibilities
Anticipate, identify and ensure guest needs are being met in a friendly and professional manner while ensuring their complete comfort and satisfaction
Efficiently and cordially answer phones educating clients on services/products
Provide thorough and knowledgeable explanations of spa facilities, treatments and and products in order to optimize customer satisfaction
Schedules and confirms all appointments according to spa protocols in order to ensure smooth and efficient workflow
Check guests in and out using software system
Perform sales transactions and daily cash-outs following company protocols to ensure high standard of accuracy
Responsible for opening and closing the medical spa following standard operating procedures
Participate in general staff meetings, planned seminars/events and/or educational trainings as scheduled
Perform other duties as requested by management
Qualification
Required
A minimum of one year of previous Spa experience
Candidates must be comfortable with computer systems and communicating over telephone and email
Candidates must be able to work a flexible schedule including weekends, holidays and evenings
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Company
The Joule Group Inc
Our mission is to be the trusted source of implementation of the next generation of advanced technology services – inspiring our clients to envision a better tomorrow
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase