Acme Markets · 3 hours ago
Field PC Technician III
Glen Mills, PA
Full-time
Hybrid
Mid, Senior Level
5+ years expAlbertsons Companies is a leading retail grocery chain in the United States, and they are seeking a Field PC Technician III to provide IT support to over 50 Acme stores in Glenn Mills and the surrounding area. The role involves deploying equipment, installing hardware and software, and maintaining technology systems while ensuring high levels of customer service and support.
Food Processing
Responsibilities
Support standard hardware platforms and systems installed throughout Acme
Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers
Provide complete recoverability of systems and applications
Troubleshoot resolution
Installation of new hardware and software
Provide customers with IT support; meet goals for service level agreements
Provide network and remote connectivity (hardware/software) support
Maintain equipment inventory controls and policies
Interface with all Corporate IT groups for on-site support and technology resolutions
Adhere to repair standards and service levels established
Driving is required for this Zone Service Area
Role includes up to 90% travel
While primarily day shifts, flexibility with schedule is needed with advance notice given
Qualification
Required
High school graduate, BA/BS degree preferred, or 3+ year's technical/training/hardware certifications preferred
Information Technology project implementation exposure with 5+ years technical systems and 2+ years of technical support experience
2+ years' experience with retail store systems, technology systems and hardware preferred
2+ years' experience with installation and configuration of desktop and peripheral technology preferred
Must have a good, safe driving record
Must have a reliable vehicle for this position
Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve high pressure issues/situations (for remote locations)
Excellent communication and Interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding
Working knowledge of IT hardware, installation models and Windows, MS Office, and related applications
Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization
Flexibility to work a variety of shifts, day, evening and overnight, as well as on-call support capacity
Strong sense of urgency, business ethics, dependability and follow through
Driving is required for this Zone Service Area
Role includes up to 90% travel
While primarily day shifts, flexibility with schedule is needed with advance notice given
Benefits
$2000 Signing Bonus
Company
Acme Markets
Acme Markets Inc. is a supermarket chain in the Delaware Valley and New York City metropolitan areas, in the United States. It is a sub-organization of Supervalu.
10001+ employees
H1B Sponsorship
Acme Markets has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageRecent News
Google Patent
2025-10-01
2025-09-04
https://www.inquirer.com
2025-02-05
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