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beem Light Sauna · 1 day ago

Spa Customer Service/Wellness Associate

Spring, TX

Part-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

beem Light Sauna is a company focused on wellness and customer service, and they are seeking a Wellness Associate to manage membership sales and provide exceptional customer service. The role involves maintaining a clean studio environment and promoting the brand through community engagement and outreach programs.

Therapeutics

Responsibilities

The Wellness Sales Associate is an ambassador in the community for beem™ Light Sauna and seeks to grow the brand through membership sales and other programs that drive revenue

Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Light therapy and the value of having a beem™ Light Sauna Membership

Responsible for greeting members and ensuring everything about their visit is outstanding

Host studio events and community outreach programs

Compliance and adherence to the beem™ Business Policies for daily site operations

Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events and brand recognition

Model our mission, vision, and values leading by example

Have extensive knowledge of and promote products and services, selling packages/memberships and sharing of promotional opportunities

Responsible for all lead management tasks required during shift

Light cleaning and sauna ‘refresh’ between appointments

Ensure that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests, new membership agreements, etc

Provide consistent, top-notch service and maintain the highest level of customer service in person and through external communication cycles and automated marketing systems

Responsible for ensuring that the facility, suites, and rooms are clean, maintained, and operationally sound

Genuine desire to help people to ensure members’ experiences are above and beyond therefore members will refer others and be brand loyal

Attend all staff meetings to stay abreast of company news and to share new or pertinent information, offer suggestions or ideas for promotions, management, and organization of the studio

Follow all company policies and procedures

Project a favorable image of the company to promote its objectives and to foster and enhance public recognition

Other projects and responsibilities may be added at the owner’s discretion, including administrative duties

Qualification

Customer serviceSalesInfrared saunaEvent hostingPositive attitude

Required

Must live in The Woodlands, Magnolia, Tomball, or Conroe area

Reliable and exhibits a strong moral fiber

Possesses a positive attitude and solid work ethic

Extensive knowledge of and promote products and services