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Transformations Care Network · 1 day ago

Prescriber Administrative Assistant

Hyannis, MA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $23/hr

Transformations Care Network is committed to improving access to the highest-quality mental health care in local communities. As a Prescriber Administrative Assistant, you'll provide essential support to clients and team members, handling client calls, scheduling appointments, and assisting with administrative tasks.

Health CareMental Health

H1B Sponsor Likely

Responsibilities

Answer phones and take clients’ calls and provide professional, accurate, satisfactory answers to their questions and concerns

Guide client through troubleshooting for telehealth appointments

Call insurance for prior authorization and copay information

Assist providers in administrative tasks

Answer general questions about the practice and services provided

Answer internal communication questions

Coordinate care between clients and providers

Schedule client appointments

Call in prescriptions to the pharmacy as needed and work on meds prior authorizations

Collaborate with other team members and locations to provide excellent customer service

Help train new team members as needed

Prepare client files for providers

Provide overall psychiatric provider and site support in conjunction with Site Coordinators

Own and manage medication logbook and download prescription monitoring report each day for review

Help support therapists and psychiatric providers on managing waitlists

Must maintain a professional dress code at all times

Help coordinator coverage when short staffed

Order and maintain all office supplies

Work with and Support Clinical Directors and RDO with new initiatives and rollouts

Help to train new employees and orient new staff (day one welcome)

Ensure all office processes and policies are being followed

Works closely with RDO on overall site management

Other duties as assigned

Qualification

Customer service skillsCommunication skillsGoogle DriveTime managementOrganizational skillsEmpathyProfessional appearanceAdaptabilityTeamworkConfidentiality

Required

High school diploma or equivalent

Excellent communication skills (written and verbal) and ability to work well with a team, especially in stressful situations

Patient and empathetic attitude as well as adaptable and flexible

Strong time management skills, detail oriented and organizational skills

Computer skills, familiarity with Google Drive

Phone skills, including familiarity with complex or multi-line phone systems

Maintain client trust and protect operations by keeping client care information confidential

Creating a safe, productive work environment that is client focused

Possess desire to do a thorough job in a fast-paced environment, must be detail oriented and highly organized

Ability to maintain professional appearance and demeanor, and interface well with clients and teammates in a mental health setting

Ability to complete other office tasks as needed

Customer service skills

Benefits

Medical

Dental

Vision

Low-cost virtual care

Dependent and domestic partner coverage

401K

Company

Transformations Care Network

Transformations Care Network is a mental health care organization.

Founded in 2020

Taunton, Massachusetts, USA

201-500 employees

https://www.transformationsnetwork.com/

H1B Sponsorship

Transformations Care Network has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)