Pyramid Consulting, Inc ยท 2 months ago
Member Services Representative (AACU Mortgage Processing)
Pyramid Consulting, Inc. is seeking a Member Services Representative for a contract opportunity in Fort Worth, TX. The role involves preparing loan quality requirements, ensuring accurate closing and funding of mortgage loans, and representing the Mortgage Department in various events.
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Responsibilities
Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
Meet deadlines and assists with production goals
Perform other duties as assigned
The candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work in compliance with all applicable laws and regulations including,but not limited to, the Bank Secrecy Act
Qualification
Required
Mortgage experience
Banking experience
Airline/Aviation experience
High school diploma or GED
Previous banking or Credit Union experience
Previous mortgage lending experience
Previous knowledge of Client, NCUA and AAFCU Mortgage Lending Guidelines
Previous Residential Mortgage Closing and Funding experience
Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys
Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
Ability to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team
Skilled in above average interpersonal and communication skills and professional telephone manners
Ability to effectively communicate with all levels both verbally and written
Ability to work well under deadlines and high-volume pressure
Ability to work in a diverse work environment
Ability to quickly learn and adapt well to change
Ability to self-motivate with strong organization skills and capacity for attention to detail
Ability to maintain satisfactory performance and attendance
Ability to pass applicable and Credit Union pre-hire compliance checks
Preferred
Ability to speak, read, and write Spanish is a plus
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageRecent News
2025-08-18
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