Network/Operations - Help Desk Support - Sr Help Desk Support - Sr jobs in United States
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Scalence L.L.C. · 1 week ago

Network/Operations - Help Desk Support - Sr Help Desk Support - Sr

positionPlano, TX
timeFull-time
remoteOnsite
senioritySenior Level
money$20/hr - $23/hr

Scalence L.L.C. is a company focused on change management and operational support. They are seeking a Senior Help Desk Support professional to manage communications, support platform releases, and coordinate issue resolutions within a fast-paced environment.

Information Technology & Services

Responsibilities

Sending communications across the enterprise
Supporting platform and engineering teams during releases
Coordinating issue resolution when there are impacts

Qualification

Technical supportGoogle SheetsServiceNowBasic SQLProcess understandingOrganizationProcess-drivenAdaptability

Required

Strong technical support background
Understanding of processes
Experience using Google Sheets, ServiceNow, and basic SQL for filtering, reporting, and enterprise-level change management

Company

Scalence L.L.C.

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In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
location
Morristown, New Jersey, US
people-size501-1000 employees
web-link
https://www.scalence.com/

Funding

Current Stage
Late Stage
Company data provided by crunchbase