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Macy's · 9 hours ago

Director, Visual Creative Planning - Ready to Wear

New York, NY

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Macy's is a storied company that has been a part of American culture for over 160 years. The Director, Visual Creative Planning is responsible for driving sales and enhancing customer experience through innovative visual presentations and strategic partnerships with various teams to bring fashion and trend strategies to life.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Lead the team through the creative process to conceptualize and design all visual merchandising components for a specific family of business

Partner with the merchants to provide monthly and seasonal fashion and style inspiration. Leverage personal expertise and curiosity in fashion, styling, and trends—along with a passion for creating an inspiring customer experience. Incorporate the latest technologies, industry trends, and research to develop innovative presentation concepts

Support field teams by delivering coaching, training, and feedback to ensure product knowledge, visual execution, and standards align with Macy’s brand expectations

Build strong, collaborative relationships with internal cross-functional partners and external business stakeholders. Work closely with Marketing, the Fashion Office, Merchants, and Vendor Partners to align on direction and bring fashion, trend stories, holiday campaigns, and gifting events to life

Communicate and manage all project timelines, deliveries, and installations—coordinating seamlessly across internal teams and external partners

Manage budgets for each project, ensuring cost controls are maintained

Champion a growth mindset by mentoring and coaching to support the evolution of Macy’s culture

Foster career development and growth for direct reports, aligning opportunities with company goals and individual passions to unlock talent potential

Guide direct reports and cross-functional partners in prioritizing initiatives and allocating resources to ensure successful delivery of high-impact business goals

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

In addition to the essential duties mentioned above, other duties may be assigned

Qualification

Visual Merchandising ExpertiseFashion & Trend AwarenessPeople LeadershipProject ManagementDesign Software ProficiencyAnalytical ThinkingFinancial AcumenCross-Functional CollaborationInnovative ThinkingResource Allocation & PrioritizationVendor ManagementRetail Market UnderstandingCommunicationProblem Solving

Required

Bachelor's degree or equivalent work experience in a related field

5-7 years of relevant experience

5+ years of leadership experience

Deep knowledge of visual merchandising principles, store layout, and the ability to translate fashion and trend strategies into engaging in-store experiences

Strong personal interest and professional expertise in fashion, styling, design, and emerging cultural trends

Ability to conceptualize fresh visual strategies and integrate new technologies, research, and market trends

Proven experience leading and mentoring creative teams; fosters talent development and supports career growth

Builds and maintains strong relationships with merchants, marketing, store teams, and vendor partners

Manages multiple visual projects from concept to execution, ensuring alignment with timelines and budgets

Efficiently manages workload and directs team efforts toward high-impact business priorities

Experience sourcing and managing external vendors for visual elements such as props, displays, and environments

Skilled in InDesign, Illustrator, Photoshop, SketchUp, and Excel

Excellent verbal and written communication skills, with the ability to influence across levels of the organization

Uses data and performance insights to drive decisions and assess visual effectiveness

Demonstrates flexibility and creativity in solving complex challenges

Deep understanding of the retail industry, customer behavior, and how visual strategies impact sales and the customer experience

Ability to manage budgets and align visual initiatives with profitability goals

Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel

Occasionally required to move about the workplace and reach with hands and arms

Requires close vision

Able to work a flexible schedule based on department and company needs

Benefits

Comprehensive health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Tuition reimbursement

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)