DFW Security ยท 6 days ago
Commercial Service Technician
DFW Security is seeking a Commercial Service Technician responsible for service calls of alarm, camera, and access control systems in various building constructions. The role involves traveling frequently to assist in customer service and engineering tasks related to security systems.
Professional ServicesSecurity
Responsibilities
Running service calls on existing customers systems
Assisting Customer Service team with answering service-related questions
Ability to wire and diagnose issues with access control systems
Assisting Engineering team on pre-site walk thru to determine supplies needed for installation
IP configuration on camera systems
Ability to read and understand blueprints and wiring schematics/diagrams
Ability to navigate CRM software system for important job details
Ability to operate Surface Tablet
Qualification
Required
High school diploma or general education degree (GED)
Working knowledge of security, surveillance and access control software applications
Must know how to program DSC NEO and Qolsys systems with knowledge of Alarm.com software
Ability to wire and diagnose issues with access control systems
IP configuration on camera systems
Ability to read and understand blueprints and wiring schematics/diagrams
Ability to navigate CRM software system for important job details
Ability to operate Surface Tablet
Traveling 50%-75% of the time
Benefits
401(k) matching
Company car
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance