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Citizens · 3 days ago

Mortgage Loan Officer

Westwood, MA

Full-time

Onsite

Entry, Mid Level

$100K/yr - $250K/yr

2+ years exp

Citizens is an established financial services company committed to serving customers and communities. In this role, you will deepen client relationships by collaborating across banking and lending to help customers achieve their financial goals.

BankingCredit CardsFinancial ServicesFinTechRetail

Responsibilities

Go above and beyond for customers - Aspire to deliver outstanding customer service

Drive sales through service - Achieve sales and referral goals by developing a positive customer experience

Build book of business - Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success

Maximize personal productivity - Desire to improve personal efficiency through attention to detail, self-motivation, and adaptability to achieve branch and personal goals

Grow your own capabilities - Actively participate in opportunities to expand knowledge, influencing and interpersonal skills

Qualification

Residential mortgage salesCustomer relationship managementComputer skillsCommunication skillsNetworkingAttention to detailSelf-motivationAdaptabilityInterpersonal skills

Required

BA/BS degree preferred or equivalent experience in residential mortgage sales

Two plus years of retail residential mortgage sales experience

Documented residential mortgage loan volume in the past 12 months of $8 million (minimum)

Established relationships with local referral networks

Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences

Strong computer skills and experience using laptop technology

Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS

Benefits

Comprehensive medical, dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States

Company

Citizens

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At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees