Rochester Regional Health · 1 month ago
Senior Director - Performance Excellence
Rochester, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$130K/yr - $170K/yr
5+ years expRochester Regional Health is seeking a Senior Director of Performance Excellence to lead their Performance Excellence team. This role focuses on driving continuous process improvement and building a culture of innovation throughout the enterprise, while directly supervising a team dedicated to performance excellence initiatives.
Health CareHospitalMedicalPrimary and Urgent CareWellness
Responsibilities
Lead a team of change agents to instill Lean Six Sigma culture throughout the organization via specific projects and drive measurable business process improvement
Develop and share new tools/techniques to further the advancement of the Lean Six Sigma program
Support the collection and analysis of data for determining an improvement strategy
Oversee processes for the performance excellence team to ensure standardized processes exist to manage project plans
Facilitate and teach Lean Six Sigma tools and techniques
Lead a team of coaches that support existing and new teams with Lean Sigma projects and application of Lean Thinking techniques to clinical processes
Expand the application of Lean Thinking techniques to clinical processes
Facilitate the application of standardized work practices to both administrative and clinical processes
Leads project teams, oversees the work of other project staff, and contributes to performance evaluations
Direct and coordinate the activities of multiple departments to positively communicate and work with professionals at all levels of the organization
Develop credibility with staff at all levels of the organization and understand the needs of a variety of audience members and tailor a message accordingly
Support Senior Management and Process Owners with identifying, scoping, and financially justifying projects that align with business strategy and assist project sponsors with the development of project charters
Qualification
Required
5+ years of direct management experience within a performance excellence function
Healthcare experience implementing a Lean Six Sigma performance excellence program
Proficiency in Excel, PowerPoint, statistical data analysis software, and other desktop applications
Experience producing tangible operational and financial results in a healthcare setting
Technical knowledge of data collection and analysis
Analytical ability to develop and interpret application of data
High level of organizational skills to manage projects, timetables, and implementations
Knowledge and experience in applying Lean Six Sigma and previous experience training staff
Ability to effectively manage through influence, navigate sensitive change management initiatives, and build a team culture founded on accountability and trust
5-7 years of experience with Lean or Six Sigma or equivalent through the leadership of several successful Lean or Six Sigma projects with demonstrated results
Master's degree in business administration, engineering, or a related discipline
At least 5 years of experience with Lean or Six Sigma or equivalent
At least 3-5 years of management experience
Six Sigma Black Belt or equivalent certification required
Company
Rochester Regional Health
Rochester Regional Health provides integrated health services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$15.6MKey Investors
New York State Department of HealthMother Cabrini
2025-12-12Grant· $15M
2024-02-27Grant· $0.6M
Leadership Team
Richard Davis
CEO
Recent News
Rochester Business Journal
2025-12-25
Rochester Business Journal
2025-12-19
Company data provided by crunchbase