Lumen Solutions Group Inc. · 4 months ago
Senior UI/UX Designer
Lumen Solutions Group Inc. is seeking a Senior UI/UX Designer with extensive experience in designing enterprise systems and creating intuitive digital experiences. The role involves leading user research initiatives, designing wireframes and prototypes, and collaborating with cross-functional teams to deliver user-centered solutions.
Information Technology & Services
Responsibilities
Lead user research initiatives and journey mapping to identify opportunities for improving system usability and accessibility
Design wireframes, prototypes (low/high fidelity), and visual hierarchies that align with accessibility guidelines and branding standards
Conduct usability testing and apply insights to improve workflows, navigation, and overall user experience
Collaborate with cross-functional teams—including business analysts, developers, and stakeholders—to ensure alignment with business goals and user needs
Create data visualizations and clear visual narratives to simplify complex information
Contribute to discovery workshops, feedback sessions, and sprint planning within agile development cycles
Leverage tools such as Figma, Adobe XD, Sketch, and Hotjar to deliver high-quality designs
Apply UX best practices for responsive design, accessibility (WCAG), SEO optimization, and mobile-first principles
Advocate for user-centered design principles, ensuring empathy and inclusivity drive decision-making
Design for complex rule-based, data-intensive systems in regulated industries (e.g., government, healthcare, finance)
(Preferred) Demonstrate experience with AI/ML interfaces, particularly in explainable AI (XAI) and human-AI interaction
Qualification
Required
11+ years hands-on experience designing user interfaces and experiences for enterprise systems
Proficiency in Figma, Adobe XD, Sketch, and related design/prototyping tools
11+ years of collaboration experience with both technical and non-technical stakeholders, translating business needs into design solutions
10+ years applying UX principles (hierarchy, contrast, alignment, responsive design, accessibility)
10+ years of experience creating wireframes, prototypes, and visual assets to support agile development
Preferred
5+ years designing graphical diagrams, workflows, and system architecture visuals
3+ years facilitating design workshops, stakeholder sessions, and user feedback studies
3+ years Bachelor's degree in HCI, Graphic Design, Computer Science, or related field (or equivalent experience)
Strong multitasking ability to manage concurrent design streams across projects
Familiarity with eligibility determination systems or similar rule-based, data-intensive applications