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Edgewater Health · 1 week ago

Crisis Counselor

Gary, IN

Full-time

Onsite

Entry, Mid Level

2+ years exp

Edgewater Health is seeking a Crisis Counselor to join their Mobile Crisis Response Team at the Rapid Access Center. The role involves providing crisis assessments, intake, and intervention services for mental health and substance use crises in the community, ensuring timely and effective responses to individuals in need.

Health CareMental HealthPharmaceuticalPrimary and Urgent CareRehabilitation

Responsibilities

Provide clinical services in the Crisis Stabilization Unit when mobile response needs are low

Respond quickly to conduct rapid mental status assessments, suicide risk assessments, hospital screens, and intakes on-site and in the community, including requests from local police departments, 988 crisis lines, and referrals from other community partners

Provides crisis interventions on-scene in the community with individuals, families, and/or others present as needed, with an emphasis on assessing needs, securing appropriate level-of-care services, and minimizing trauma

Coordinate and facilitate referrals to appropriate services in the community

Participate in hospital admission screens by completing an Emergency Detention Order (EDO) and overseeing the admission process as needed

Strive to develop intervention and or diversion plans that prevent or reduce admissions to jails and hospitals, when other interventions can meet the needs

Prepare to quickly respond to calls, always, during a shift

Proactively outreach local hospitals, jails, police departments, and the community at large to build relationships and establish a sound protocol for reaching the Mobile Crisis Team

Follow protocol by always utilizing a Certified Peer Specialist on all Mobile Crisis Calls and a Crisis Intervention Trained officer whenever safety is unknown or questionable

Provide 24/7 Crisis Assessment in person within 1 hour of receiving the crisis call

The Mobile Crisis Team will do a warm hand-off for clients who have received a mobile crisis assessment but are not hospitalized. The warm hand off will be to Edgewater's Crisis Stabilization Unit immediately when appropriate or to outpatient services at Edgewater or another provider of the client's choice within 24 hours of the mobile crisis assessment

Mobile Crisis Counselor and the Certified Peer Specialist will document all contacts and interventions in the EHR in a timely and accurate manner

Qualification

Crisis intervention trainingMental health knowledgeMaster's degreeHealthcare experienceEmpathyProfessional discretionRapport buildingEffective communicationOrganizational skillsTime management