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The Cigna Group · 1 day ago

Business Analysis Senior Advisor (36660315)

Bloomfield, CT

Contract

Onsite

Senior Level

$60/hr - $70/hr

5+ years exp

The Cigna Group is a healthcare company, and they are seeking a Business Analysis Senior Advisor. The role involves working closely with business and technical teams to understand customer needs, facilitate communication, and ensure the delivery of valuable solutions through data analysis and stakeholder engagement.

CommercialHealth CareHospitalInsuranceMedical

Responsibilities

“Voice of the customer,” ensuring that the highest value work is being delivered in a way that not only meets the customer’s need, but delivers incremental value frequently

Facilitates individual conversations with the business to understand their needs for new solutions as well as solution enhancements; drives thorough discussions and recommends requirements based on reporting and analytics best practices and similar needs/ solutions from other stakeholders

Asks key questions to ensure understanding of the business expectations. For Reporting Products, this includes detailed questions about data sources, reference data, calculations, logic, etc

Works with the business to identify and track early indicators that the Product/ solution is meeting the need as well as lagging indicators that prove business value was delivered

Reviews Test Plans with the TPO each sprint, ensuring that they include detailed scenarios to test prior to approval of delivery

Requirements Gathering, e.g. Conduct interviews, workshops, or focus group discussions with stakeholders to understand their needs and requirements

Business Process Mapping, e.g. Use tools like BPMN (Business Process Model and Notation) or flowcharts to visually represent the current ("as-is") and desired ("to-be") business processes.

Data Analysis, e.g. Use SQL to extract data from databases or Excel for smaller datasets. Analyze the data to identify trends, patterns, or anomalies that might inform business decisions

User Acceptance Testing (UAT), e.g. Once a solution (like a software application) is developed, BAs often help in drafting test cases based on the initial requirements

Stakeholder Communication, e.g. Regularly schedule meetings, send out status updates, and be available for ad-hoc discussions

Documentation, e.g. Document everything from business requirements, process maps, to meeting minutes. Use tools like Confluence, Sharepoint, or even Word and Excel

Feasibility Studies, e.g. When presented with a potential solution or project, BAs assess its viability

Prioritizing Requirements, e.g. Not all requirements can be implemented at once. Use techniques like the MoSCoW method (Must have, Should have, Could have, Won't have) to prioritize them based on business value and urgency

Supporting Implementation, e.g. As solutions are being implemented, BAs act as a bridge between the business and IT teams

Training End-Users, e.g. Once a solution is ready to be rolled out, BAs might be involved in training users

Must have excellent analytics and reporting acumen including experience building reports or completing data analysis related to trend management; strong Analytical mindset is required

2+ years Agile experience, preferably in a Business Analyst or Scrum Master role, for an analytic or reporting product, is required; Experience with Jira or Rally for documenting project requirements is preferred

Product management experience is strongly desired; candidate must demonstrate a “product mindset” with the ability to problem solve, collaborate, and deliver business value in an iterative fashion

Excellent verbal and written communication skills is required; individual must be polished and professional and have experience interacting with senior leadership. Must demonstrate a high “EQ” (emotional intelligence) in all situations

Experience managing and reporting on performance of a “product” is required, including operational and outcomes metric tracking and goal setting

Experience measuring results and outcomes post-implementation is required, i.e. business value delivered or enabled with the business

Experience working with Sales and/or clients is strongly desired

Experience in healthcare environment is preferred; client reporting experience is a huge plus

Strong business acumen is preferred

Experience building use cases based on expected value and estimate costs is required

Experience in roadmap creation and management is preferred; strategic thinking is required - must be able to track to goals and deadlines in the context of the big picture

Excellent organization skills are required

Qualification

Requirements GatheringData AnalysisUser Acceptance TestingAgile ExperienceBusiness Process MappingStakeholder CommunicationProduct ManagementDocumentationBusiness AcumenTraining End-UsersOrganization SkillsEmotional Intelligence

Required

Must have excellent analytics and reporting acumen including experience building reports or completing data analysis related to trend management; strong Analytical mindset is required

2+ years Agile experience, preferably in a Business Analyst or Scrum Master role, for an analytic or reporting product, is required

Experience managing and reporting on performance of a “product” is required, including operational and outcomes metric tracking and goal setting

Experience measuring results and outcomes post-implementation is required, i.e. business value delivered or enabled with the business

Experience building use cases based on expected value and estimate costs is required

Excellent organization skills are required

Strategic thinking is required - must be able to track to goals and deadlines in the context of the big picture

Preferred

Experience with Jira or Rally for documenting project requirements

Product management experience is strongly desired

Experience working with Sales and/or clients is strongly desired

Experience in healthcare environment is preferred

Strong business acumen is preferred

Experience in roadmap creation and management is preferred

Bachelor's degree in Math, Finance, Business, Engineering, or mathematical discipline and/or 5 years' experience in analytics and/or reporting is PREFERRED