Cynet Systems · 2 weeks ago
APM Solutions Consultant
Cynet Systems is seeking an APM Solutions Consultant to provide technical leadership and hands-on configuration in Bentley APM. The role involves designing and implementing solutions, leading upgrade activities, troubleshooting production issues, and partnering with stakeholders to translate requirements into configurations.
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Responsibilities
Provide technical leadership and hands-on configuration in Bentley APM (data model/config, rules/logic, workflows, health/risk frameworks, dashboards/reports as applicable)
Design and implement new Bentley APM solutions/use cases aligned to Electric Operations asset and maintenance processes
Lead and support upgrade activities to new Bentley APM releases, including impact assessments, configuration changes, regression testing support, and cutover/go-live support
Troubleshoot production issues, perform root-cause analysis, and recommend performance/stability improvements
Partner with internal IT and operations stakeholders to translate requirements into Bentley APM configurations and technical designs
Create documentation (configuration guides, runbooks, upgrade notes, admin SOPs)
Develop and deliver structured training for internal staff (admin, analysts, support engineers, and key power users)
Run hands-on workshops: configuration, troubleshooting, upgrade readiness, and best practices
Create reusable training materials: slide decks, exercises, checklists, and “how-to” guides
Coach internal team during real work (pairing sessions) so knowledge transfers beyond classroom training
Qualification
Required
Proven experience as a Bentley APM SME with multiple implementations and/or significant production support experience
Strong technical depth: configuration, troubleshooting, environment support, and release upgrade experience
Experience working in a utility environment (electric preferred) and familiarity with asset and maintenance processes
Preferred
SAP exposure (integration touchpoints, work management concepts)
Experience with integrations and data flows (APIs/ETL, data warehouse/lake, reporting tools) in an APM context