thyssenkrupp Materials NA ยท 2 days ago
eCommerce Ideation Business Analyst
Southfield, MI
Full-time
Onsite
Mid Level
$66K/yr - $76K/yrThyssenkrupp Materials NA is a leading materials distributor and service provider with a global presence. They are seeking an eCommerce Ideation Business Analyst to bridge the gap between business needs and technical delivery, focusing on gathering and managing business requirements and collaborating with stakeholders to enhance the eCommerce platform.
Health CareManufacturingMedicalMining
Responsibilities
Own detailed documentation of all ideation artifacts related to customer and business needs, including process flow charts, meeting notes, and functional/non-functional requirements
Collaborate with business stakeholders to gather detailed insights and fully understand business needs or processes related to specific topics
Coordinate with UX Architect to manage user interviews and user testing sessions, including scheduling, attending or facilitating sessions, and documenting outcomes
Drive business process change management initiatives to enhance user experience on the eCommerce website
Conduct regular marketing benchmark reporting on competitive features and capabilities
Support the Product Owner and CCV2 Business Analyst in story refinement, backlog grooming, and sprint research and queries
Lead detailed interviews and workshops with key stakeholders to capture business objectives and needs
Document clear, concise, and comprehensive business requirements aligned with project goals
Create and maintain process maps to visualize workflows and identify improvement opportunities
Facilitate meetings to encourage collaboration, resolve issues, and keep projects on track
Manage the full lifecycle of business requirements, from definition through to delivery validation
Collaborate with product managers, developers, QA, and other teams to ensure features meet business expectations
Lead User Acceptance Testing (UAT) and monitor new feature implementations to ensure they fully meet defined requirements
Serve as a liaison between business stakeholders and technical teams to maintain clear communication and understanding
Identify process gaps and inconsistencies, recommending solutions to enhance efficiency and customer experience
Assist in triaging bugs in collaboration with the Product Owner and relevant teams
Promote and support the use of Jira and Confluence as part of team norms and processes
Coordinate efforts with external teams as needed
Perform data analysis and fulfill ad hoc business requests
Undertake any other duties as assigned
Qualification
Required
Proven experience as a Business Analyst, preferably within an eCommerce or digital product environment
Strong skills in requirements gathering, documentation, and process mapping
Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders
Skilled in facilitating meetings and workshops that drive consensus and actionable outcomes
Critical thinker with strong problem-solving abilities and the capacity to work independently
Familiarity with Agile methodologies and software development lifecycle (SDLC) is a plus
Proficiency with tools such as Jira, Confluence, Visio, or similar business analysis and project management tools
Possess at a minimum a Bachelors degree
Possess excellent communication skills (both written and oral)
Be proficient with MS Office products (including Excel, Access, Word and Power Point)
Preferred
Experience with SAP
Benefits
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) or RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Company
thyssenkrupp Materials NA
thyssenkrupp Materials is a mining & metals company providing metals processing and metallurgical laboratory services. It is a sub-organization of ThyssenKrupp.
Founded in 1999
1001-5000 employees
H1B Sponsorship
thyssenkrupp Materials NA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (2)
2022 (5)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Brian Diephuis
CEO
Recent News
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