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Colorado PERA · 21 hours ago

Infrastructure Administrator I to II

Penn Center - Denver, CO 80203

Full-time

Hybrid

Entry, Mid Level

$69K/yr - $110K/yr

1+ years exp

Colorado PERA is a public employee retirement association offering benefits to various state employees in Colorado. They are seeking an Infrastructure Administrator I to II responsible for implementing and supporting server, network, and backup infrastructure while participating in system security and performance maintenance.

Asset ManagementFinancial ServicesRetirement

Comp. & Benefits

No H1B

Responsibilities

Advanced skills in maintaining operating systems and applications within supported key domains through patching, upgrades, and break/fix remediation with/without vendor support are required

Well defined comprehension regarding PERA systems, projects, project specifications, and business process logic

Ability to field Level 2 calls from other staff generally recognizing solutions, and on occasion, research, resolve, or work with vendors to document root cause solutions of new issues

Patch and maintain systems, begin planning and documenting application or system upgrades under supervision or with review of Senior staff

Seek out, obtain, and plan mitigations for security vulnerabilities, learn and manage security vulnerability tools within supported technology domain and resolve or escalate security issues

Utilize and learn backup solutions deployed, participate in and support disaster recovery testing under supervision of Senior staff using existing documentation and verify it is written, clear, and tested for system recovery and operation

Look for opportunity to improve Confidentiality, Integrity, and Availability (CIA) in all supported systems, assist in implementing and supporting various encryption solutions, learn and evaluate assigned tools that help Infrastructure staff accomplish the mission of CIA

Assist Senior staff in well scoped projects, system integrations, and application upgrades and begin to develop and document plans to accomplish those initiatives, understand and use PERA’s ITSM processes with review from Senior staff

Initiate and participate in vendor discussions to resolve third party product issues, either independently or with guidance from Senior staff; begin to evaluate licensing and approve product renewal quotes for existing tooling

Perform other duties as assigned

Qualification

Backup solutionsDisaster recoveryScripting skillsSystems administrationNetwork device managementSecurity vulnerability managementTechnical trainingCommunication skillsProblem-solving

Required

Advanced skills in maintaining operating systems and applications within supported key domains through patching, upgrades, and break/fix remediation with/without vendor support are required

Well defined comprehension regarding PERA systems, projects, project specifications, and business process logic

Ability to field Level 2 calls from other staff generally recognizing solutions, and on occasion, research, resolve, or work with vendors to document root cause solutions of new issues

Patch and maintain systems, begin planning and documenting application or system upgrades under supervision or with review of Senior staff

Seek out, obtain, and plan mitigations for security vulnerabilities, learn and manage security vulnerability tools within supported technology domain and resolve or escalate security issues

Perform other duties as assigned

Degree in technical (STEM) field or one year experience in technical role preferred

Experience working with and developing expertise in key technology/platform within assigned technology domain, preferred

Periodically attends technical training relating to core domain skills development as well as current system support duties

Exposure to infrastructure servers and desktops, and issue identification and improvement of computing environments

Familiarity with administration tasks including researching event log warnings and errors, resource monitoring, and ensuring system architecture components work together seamlessly

Experience in systems administration and automated patching and vulnerability management of software, and hardware firmware maintenance in support of developing and testing of information technology systems, including application upgrades and support, preferred

Proficiency in managing applicable network devices to include routers, switches, gateways, physical access systems, telecommunication point of presence and demarcation points, and wireless access points preferred

Knowledge of computer networking protocols and Public Key Infrastructure (PKI) including, but not limited to TCP, IP, UDP, HTTP, DHCP, DNS, and Wi-Fi protocols with skills in communication security such as certificate management using GKLM preferred

Experience monitoring, resolving, or escalating infrastructure events