thyssenkrupp · 2 days ago
Key Account Manager
Troy, MI
Full-time
Hybrid
Senior Level, Lead/Staff
$110K/yr - $115K/yr
10+ years expthyssenkrupp is a leading materials distributor and service provider, and they are seeking a Key Account Manager to drive customer engagement and business development. This role focuses on fostering strong relationships with key accounts, leading commercial negotiations, and ensuring solutions align with market demands.
AutomotiveConstructionIndustrialIndustrial EngineeringManufacturingMechanical EngineeringMiningOil and Gas
Responsibilities
Serve as the primary relationship manager for key customer accounts, ensuring proactive engagement at all levels
Develop and execute customer-centric strategies that drive mutual profitability and long-term partnerships
Lead strategic discussions with key decision-makers through a consultative approach, aligning solutions with operational needs and supply chain efficiencies
Conduct and/or participate in Quarterly Business Reviews (QBRs) and other customer meetings to assess performance and uncover new opportunities
Identify market trends, competitive intelligence, and emerging technology solutions to support customer needs and differentiate thyssenkrupp SCS
Lead commercial negotiations for new business opportunities, ensuring alignment with customer expectations, operational capabilities, and financial objectives
Identify and develop new market opportunities and potential customers, expanding the thyssenkrupp SCS footprint
Drive RFQ (Request for Quote) management, including receipt, distribution, and internal coordination
Manage internal pre-nomination activities, ensuring pricing, investment, site selection, and resource planning are aligned with the RFQ process
Collaborate with Operations, Real Estate, Legal, Finance, and other Commercial team members to develop comprehensive proposals and contract structures
Negotiate, structure, and implement commercial agreements to maximize revenue and profitability
Develop and deliver commercial presentations to senior leadership and external stakeholders
Represent thyssenkrupp SCS at industry events, trade shows, and executive networking functions to foster business growth
Establish and maintain relationships across all levels of customer organizations, ensuring transparency and trust
Gather and analyze market intelligence, competitive pricing data, and customer trends to position thyssenkrupp SCS competitively
Communicate customer expectations internally, ensuring cross-functional teams are aligned with business objectives
Qualification
Required
Bachelor's degree in business, Supply Chain Management, Engineering, or related field (MBA preferred)
10+ years of experience in sales, key account management, or business development within automotive/EV, renewable energy, industrial, eCommerce, or 3PL industries
Deep understanding of supply chain operations and logistics, 3PL solutions, and warehouse management systems (WMS)
Experience in transportation and logistics solutions, including international and multimodal operations
Strong background in negotiating complex contracts and service agreements
Experience in a global, multi-cultural organization with a track record of building international business relationships
Strategic thinker with a strong customer focus and problem-solving ability
Excellent communication and negotiation skills, with the ability to present to C-level executives
Ability to manage multiple projects, prioritize tasks, and execute efficiently
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM tools (e.g., Microsoft Dynamics)
Self-motivated leader who thrives in a fast-paced, dynamic environment
Strong analytical skills to evaluate customer needs, market trends, and financial impacts
Up to 30% travel, including domestic and international travel as needed
Benefits
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) or RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Company
thyssenkrupp
ThyssenKrupp is a diversified industrial group that consists of independent industrial and technology businesses. It is a sub-organization of pacemaker.ai.
10001+ employees
H1B Sponsorship
thyssenkrupp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.66BKey Investors
Elliott Management Corp.
2018-05-22Post Ipo Equity
2017-09-25Post Ipo Equity· $1.66B
1999-03-25IPO
Leadership Team
Gary Tucker
Chief Executive Officer
Mark Yonick
Retired President, CEO, CFO, Copper and Brass Sales
Recent News
2025-12-19
2025-12-12
Company data provided by crunchbase