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Boise Co-op Market · 2 days ago

Front End Lead (FT) (8-hr shifts, 6am - 10pm, any day, including weekends)

North End Store - Boise, ID 83702

Full-time

Onsite

Entry, Mid Level

$17/hr - $17/hr

1+ years exp

Boise Co-op Market is a grocery store that values connection, efficiency, and great service. They are seeking a Front End Lead who will ensure smooth checkout operations while delivering exceptional customer service and supporting both customers and cashiers.

GroceryRetailShopping

No H1B

Responsibilities

Provide accurate and efficient checkout by entering correct SKU, quantity, and weight information into the POS system

Engage customers warmly and offer membership information during transactions

Ask customers to Round Up for the monthly sponsored non-profit, reflecting our core values

Follow all cash handling and check receiving procedures to maintain till and safe accuracy

Uphold state regulations concerning the sale of alcoholic beverages

Monitor self-checkout stations, assist customers, and resolve concerns with calm professionalism

Assign registers, tasks, and job functions to cashiers for smooth Front End operations

Prepare and communicate daily huddle information to ensure cashiers have the tools and updates they need

Oversee cleanliness and organization of the Front End, foyer, and store entrance to maintain a safe, welcoming environment

Perform register drops and loans and prepare deposits according to established procedures

Qualification

Customer serviceCash handlingInterpersonal skillsCommunication skillsProblem-solvingFlexibilityFast-paced work

Required

Strong interpersonal and relationship-building skills

Excellent communication abilities that create a welcoming customer experience

Ability to quickly learn and retain information, including common PLU codes

Calm, objective approach to resolving issues and supporting staff under pressure

Efficient work habits suited to a fast-paced environment

Flexibility to work mornings, evenings, weekends, and holidays as needed

High school diploma or equivalent

Must successfully complete a criminal background check

This position requires sufficient physical ability and mobility to work in a grocery store setting, including standing or sitting for prolonged periods, occasional stooping, bending, kneeling, crouching, reaching, twisting, and lifting up to 50 lbs

Repetitive hand and arm movements, use of step stools or ladders, and proper PPE when using appliances and equipment are required