TRISTAR Insurance Group · 11 hours ago
Clerical Assistant -
TRISTAR Insurance Group is seeking a Clerical Assistant to perform clerical and data entry tasks that assist in the administration of workers’ compensation claims. This role requires considerable interaction with claimants and other staff, ensuring accurate documentation and communication throughout the claims process.
Financial ServicesInsuranceRisk Management
Responsibilities
Sets up new claims in system and paper files, ensuring all documentation is present and correct
Prepares, schedules, and processes benefit and medical payments on claim files as directed by the Claims Examiner
Documents all work product and claim activity in the electronic claim file
Prepares and prints letters, benefit notices and labels
Provides clerical support, including filing, faxing, sorting, photocopying, and alphabetizing
Communicates pertinent claim information to the client, legal counsel, medical and rehab providers and internal claims staff
Answers phone calls, take messages and responds appropriately
Other duties as assigned
Qualification
Required
High school diploma or GED
Proficient keyboarding skills (type 45 wpm)
Working knowledge of medical/legal terminology
Ability to alphabetize and collate
Proficient in Word
Ability to follow written and spoken instructions from several individuals
Ability to produce accurate and detailed work
Excellent verbal and written communication skills
Courteous telephone skills
Ability to effectively prioritize multiple projects and due dates
Ability to work independently, as well as in cooperation with workgroup
Preferred
one (1) year experience in the workers' compensation claims industry