Health Program Manager - Intellectual & Developmental Disabilities jobs in United States
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Marion County, Oregon ยท 2 days ago

Health Program Manager - Intellectual & Developmental Disabilities

Marion County is seeking a Specialized Services Program Manager to lead their Intellectual and Developmental Disability services Leadership Team. The role involves overseeing multiple program teams, ensuring high-quality service delivery, and providing leadership and support to staff while managing program development and community partnerships.

Government Administration
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Responsibilities

Provide leadership and manage the planning, development, support and delivery of efficient and high-quality human services with a broad scope of authority and responsibilities within multiple small to mid-size related service areas or one or more large programs
Provides oversight and support for specialized Community Developmental Disability Program (CDDP) functions including Adult Abuse investigations, Eligibility, Assessment, QA, DD Processing and DD Management Analysts
Provide program development and management/oversight of a diverse group of programs and teams
Develop performance management systems and set metric benchmarks to ensure accountability and monitor program effectiveness and efficiency
Develop, implement, and ensure agency policies and procedures
Execute action plans to address departmental priorities, goals, and objectives
Analyze complex, sensitive issues and situations; identify and implement solutions that support the division's priorities, goals, and policies
Manage complex, highly visible, and time-sensitive projects. Strategically problem solve; identify quality gaps, set quality outcome measures and benchmarks, design/implement/monitor/modify operational plans to achieve desired outcomes
Serve as a policy advisor to executive leadership to formulate recommendations, policy decisions and strategic action plans, and participate in long-range agency planning and development
Provide leadership to members of the IDD Leadership Team and staff
Use best practices to develop, empower, and support employees and supervisors
Model to supervisors and support supervisors to prioritize, assign, review, and give feedback to employees about their work; provide guidance to employees on their assigned job duties; delegate work to enhance employee growth, success, and sense of achievement; coach new and seasoned employees to increase their knowledge and skills; facilitate conflict resolution
Coach and support new supervisors to build leadership skills and confidence that enhances the program and organizational culture
Provide regular feedback on performance to supervisors and their employees
Conduct regular meetings with supervisors to assign priorities, discuss work progress and operational policy direction
Partner with the Human Resources Department to assure that appropriate and timely actions are taken to maintain and support employees through equal opportunity recruitment, hiring, merit reviews, resolving grievances, progressive discipline, training, and providing a safe and supportive work environment
Investigate and respond to employee relations issues; maintain knowledge of collective bargaining agreements and laws/rules/policies that govern personnel matters
Promote respect, cultural competency, positive work environment, healthy conflict resolution and support cooperative relationships within the program, department, county and community
Build and maintain collaborative community partner relationships with key stakeholders
Represent Marion County at IDD AOCMHP, DD Program Manager and other statewide meetings
Create regular opportunities to identify existing strengths and gaps in existing service delivery system
Provide expertise, oversight and support of grant applications and implementation, contracts, and budget, including required outcomes
Responsible for financial and compliance management, including budget development; revenue and expenditure monitoring; unit cost of service; client fees determination; contracts/grants compliance; services reports; developing proposals; contract monitoring

Qualification

Program ManagementBudget ManagementLeadershipOregon DD Service KnowledgePolicy DevelopmentTeam DynamicsCoachingCommunication SkillsConflict ResolutionMentoring

Required

Bachelor's degree in a specific, professional field related to the position and seven years of responsible, professional experience in the field related to the position, including three years in a supervisory capacity; OR
Master's degree in a specific, professional field related to the position, and five years of responsible, professional experience in the field related to the position, including three years in a supervisory capacity; OR
Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County
24-Hour Response. Must be available to perform response duties during an emergency
Must possess a current driver's license in the applicant's state of residence and an acceptable driving history
The finalist for this position will be required to pass a criminal history background check, may include finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position
Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549)
Specific recruitment may require specialized experience, education, certification, training, or licensing, with time-sensitive expectations (e.g. CADC, QMHA and/or QMHP)
This is a full-time job, which is not eligible for overtime
This assignment is not represented by a union
Typical Work Hours: Monday through Friday, 8:00 am - 5:00 pm, with flexibility depending upon the needs of the department and program
Comprehensive knowledge of principles, methods and techniques of designated health service fields, related to mental health, behavioral health, addictions, developmental or intellectual disabilities
Thorough knowledge of principles in related health services; State of Oregon Administrative Rules related to specialized health service areas; public health administration; health integration practices; supervision and performance management; leadership, wellness, team dynamics and staff development; program planning and budgeting, fiscal management; organizational processes and design; budget and grant preparation and administration; care coordination and recovery-based treatments
Skills to negotiate, compromise, facilitate, problem solve and provide conflict resolution; coach, mentor and train individuals and teams; develop and implement policies and procedures; effectively communicate both orally and in writing
Abilities to perform independently in a fast paced, team based environment; effectively provide leadership, guidance and delegate to individuals and teams; lead and supervise other supervisory staff; interpret and apply pertinent provisions of federal, state and county statues, rules and regulations related to the program services overseen; oversee service planning, coordination, utilization of resources, promote intended goals and outcomes; direct continuous quality improvement efforts; establish and maintain effective working relationships with employees countywide, clients, government agencies, community groups/partners, and the public
Drives a motor vehicle in the performance of duties; stands; sits; moves about the work area; operates a computer; climbs stairs; lifts up to 20 lbs.; pushes/pulls/moves carts weighing up to 20 lbs.; carries items weighing up to 20 lbs. for up to 300 feet; rapid-mental/hand/eye coordination; speaks with a clear and audible voice; sees using depth perception; reads a 12 pt. font; distinguishes colors and shades; hears a normal speech level; uses office chemicals such as toner; may be exposed to cold, heat, uneven areas, and wet areas

Preferred

Prior experience with, and knowledge of, Oregon's Developmental Disability service system

Benefits

Public Service Loan Forgiveness

Company

Marion County, Oregon

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Located south of the Portland metropolitan area, Marion County stretches from the Willamette River to the Cascade Mountains encompassing nearly 1,200 square miles.

Funding

Current Stage
Late Stage

Leadership Team

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Salvador Llerenas
Chief Human Resources Officer
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William Sexton
Senior Human Resources Business Partner
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