Apply on Employer Site

State of Washington · 2 days ago

SR IT Network and Infrastructure Solutions Manager (IT System Admin SRMGR)

Walla Walla, WA

Full-time

Hybrid

Senior Level, Lead/Staff

$8,522/mo - $11,182/mo

15+ years exp

The State of Washington is seeking a Senior IT Network and Infrastructure Solutions Manager to lead their Technology Services Division. This role is responsible for providing strategic direction and technical guidance to the network and infrastructure engineering team, managing operations, support, and maintenance of agency network systems and infrastructure.

AssociationCommunitiesEducationEmploymentEventsGovernmentInformation TechnologyNewsNon Profit

Responsibilities

Lead the Infrastructure and Network Operations team

Develop expectations with staff in regular one-on-one meetings, provide feedback, clear roadblocks, and motivate team members to increase performance

Complete all IT managerial responsibilities including performance planning, performance evaluations, progressive discipline, training plan development and talent management

Prepare budget information and requests, reviews expenditures, and plans for budget cycle

Ensure delivery of high availability and high quality for all IT systems

Manage IT network and infrastructure architecture designs and technical documentation

Provide direction on complex issues and service outages by working with multiple IT teams, agency and customer stakeholders, executives and vendors

Evaluate and track IT metrics

Provide guidance for consistent proactive monitoring

Develop and implement compliance standards for using new and emerging technology which will track, monitor, and audit life cycles of software and hardware

Deliver strategic plans and recommendations

Define and recommend information technology strategies, policies, and procedures

Evaluate customers’ technical needs, identify problems, evaluate trends, and anticipate business and technical requirements

Develop strategy and implement sustainable cloud solutions in collaboration with the TSD team

Develop and present long-term technical recommendations to executive management

Evaluate new and emerging technologies

Identify opportunities to use innovative technologies in collaboration with IT teams

Evaluate the impact of new architecture products and services for IT investments, business operations and customer satisfaction

Provide consultative services

Provide technical consultation for strategic business initiatives and legislative mandates for internal business partners and external customers

Qualification

IT enterprise architectureMicrosoft AzureCloud ArchitectureTeam leadershipWindows ServersVirtual infrastructureCritical analysisTechnology policiesStrategic roadmapsPresenting informationIP Packet AnalysisSAN expertiseITIL CertifiedMCSD certificationDiversityInclusionMentoring

Required

Experience Should Total 15 Years

Seven (7) years of demonstrated hands-on experience in advanced principles of IT enterprise architecture including the integration of diverse hardware and software technologies

Experience performing critical analysis of complex systems and processes and root cause analysis of issues

Experience developing tactical and strategic plans using new and emerging concepts

Demonstrated knowledge of Microsoft Azure or similar cloud technologies, Windows Servers, Cloud Architecture and Virtual infrastructure

Experience developing technology policies and guidelines

Eight (8) years' experience as an effective manager with strong skills in: Team leadership and mentoring, Creating strategic roadmaps and training, Presenting information to leadership

Associate's degree closely aligned with Information Technology or equivalent IT vocational training

Minimum eight (8) years of demonstrated hands-on experience in advanced principles of IT enterprise architecture including the integration of diverse hardware and software technologies

Experience performing critical analysis of complex systems and processes and root cause analysis of issues

Experience developing tactical and strategic plans using new and emerging concepts

Demonstrated knowledge of Microsoft Azure or similar cloud technologies, Windows Servers, Cloud Architecture and Virtual infrastructure

Experience developing technology policies and guidelines

Minimum five (5) years' experience as an effective manager with strong skills in: Team leadership and mentoring, Creating strategic roadmaps and training, Presenting information to leadership

Bachelor's Degree or greater closely aligned with Information Technology

Minimum six (6) years of demonstrated hands-on experience in advanced principles of IT enterprise architecture including the integration of diverse hardware and software technologies

Experience performing critical analysis of complex systems and processes and root cause analysis of issues

Experience developing tactical and strategic plans using new and emerging concepts

Demonstrated knowledge of Microsoft Azure or similar cloud technologies, Windows Servers, Cloud Architecture and Virtual infrastructure

Experience developing technology policies and guidelines

Minimum five (5) years' experience as an effective manager with strong skills in: Team leadership and mentoring, Creating strategic roadmaps and training, Presenting information to leadership

Experience may be concurrent

Additional qualifying experience may be substituted for education on a year-for-year basis

Must successfully pass a criminal background check

Preferred

ITIL Certified

MCSD (Azure Solutions Architect certificate)

Experience with IP Packet Analysis and SAN (storage area network)

Proven hands-on expertise with creating complex network and application architecture

LeaderPath or similar

Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace

Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment

Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment

Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive, and respectful environment when working with members of the group, team, organization, or community

Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization