Customer Service Representative jobs in United States
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Fifth Third Bank ยท 1 day ago

Customer Service Representative

Fifth Third Bank is one of the largest money managers in the Midwest, and they are seeking a Customer Service Representative to assist customers with their financial service needs. The role involves processing transactions, resolving issues, and promoting relevant banking products while ensuring compliance with regulations and delivering excellent customer experiences.

BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage
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H1B Sponsor Likelynote
Hiring Manager
Thomas Menning
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Responsibilities

Assisting customers with their financial service needs, including answering inquiries, resolving issues, and providing personalized banking solutions
Processing transactions
Identifying opportunities to promote relevant banking products
Ensuring compliance with regulations
Maintaining accurate records
Delivering excellent customer experiences to strengthen client relationships

Qualification

Customer service experienceFinancial literacyDigital platforms proficiencyProblem-solving skillsRelationship managementCommunication skillsTeam-oriented

Required

Experience in customer service, communication, and relationship management
Basic financial literacy and ability to assist with banking transactions and solutions
Problem-solving and critical thinking skills to address and resolve customer inquiries
Proficiency in using digital platforms and office software
Ability to work in a team-oriented and customer-focused environment
High school diploma or equivalent

Preferred

Additional education or certifications in finance or customer service
Prior experience in banking or financial services

Benefits

401k match
Wellness programs
Comprehensive insurance plans

Company

Fifth Third Bank

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Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.

H1B Sponsorship

Fifth Third Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (43)

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Bryan Preston
Chief Financial Officer
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Maria Holmes
VP, Senior Manager Corporate Sponsorship
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Company data provided by crunchbase