Mohave County · 1 week ago
Office Assistant Senior
Mohave County is committed to ensuring public confidence in the justice system by protecting citizens' rights. The Office Assistant Senior will interact with the public and court personnel, performing various administrative tasks and supporting departmental operations.
CommunitiesGovernmentNon Profit
Responsibilities
Meets and greets the public
Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate
May talk with individuals to gather preliminary information or verify information for various County programs or activities
As requested, review work of other staff for conformance to regulations
Understands and interprets procedures and practices related to various departmental and assigned programs
Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets
Contacts vendors to obtain prices and purchases various supplies and materials
Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy
Types forms, letters, reports and file cards from draft, or rough copy
Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries
Prepares standardized reports and statements
Processes payments in the database
Records attendance and documents notes at required meetings
Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation
Meets established deadlines and informs concerned parties of deadlines and appointments
Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required
Maintain a high level of confidentiality of information
Present and conduct themselves in a professional manner at all times
Communicate in a courteous and helpful manner as well as clear and concise manner at all times
Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate
Qualification
Required
High School diploma/ GED (General Education Degree)
Minimum of Three (3) years of progressively responsible administrative support experience
Two (2) of the three (3) years performing specialized support in the assigned department/division or comparable agency/organization
OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications
English grammar, spelling and basic math
Computers and software programs to include use of electronic spreadsheet and word processing applications
Knowledge of PowerPoint operations, both fixed and portable
Modern office practices and records management/maintenance procedures
Basic mathematics required to calculate and perform general accounting procedures
Filing and information systems, including EXCEL and Microsoft Word
Operating and utilizing modern office machines as necessary to include typewriters, fax transmittal machines, calculator and the use of computer keyboards and related software and peripheral equipment
Communicating and maintaining professionalism with the public, co-workers, and work contacts
Effectively perform the responsibilities of the specialty field and the position
Create and maintain efficient filing and indexing, referencing and case management systems
Use good judgment in applying established guidelines to solve work problems
Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions
Analyze information and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities
Ability to use computer terminals to input data and obtain data from the computer during on-line operations
Exercise courtesy, tact and conducting professional rapport in dealing with the public and public and maintain confidentiality
Work independently in completed assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office
Work and communicate effectively with all people contacted in the course of work
Understand and carry out complex written and oral instructions
Type accurately and at a speed necessary to fulfill job responsibilities
Benefits
Paid Time Off (PTO)
Low-cost, high-value healthcare for you and your qualifying dependents
Enrollment in Arizona State Retirement System
11 Paid Holidays